Changing the Mindset from Boss to Coach By Martha Lasley

Posted: Feb 19, 2011 |Comments: 0 |

Leaders and managers who learn and integrate coaching skills are able to change their mindset from boss to coach. The chart below illustrates the changes that are possible when leaders empower others through coaching.

From Boss

Invokes fear to achieve compliance

Looks for problems to solve

Makes demands

Controls through power

Knows the answer

Points out mistakes

Delegates responsibility

Believes knowledge is power

Issues directives

Sees people as "costs" to minimize

To Coach

Shares power to stimulate creativity

Looks for strengths to leverage

Makes requests

Facilitates by empowering

Seeks the answer

Celebrates learning

Establishes accountability

Believes vulnerability is power

Engages in dialogue

Sees people as "assets" to develop

Of all of these, "Believes vulnerability is power" is usually the most difficult to embody. It's one thing to believe it, another to live it. No matter how committed we are to open communication, few of us expose our vulnerability unless we feel absolutely safe. Integrity and honesty are the most often cited values, but it's impossible to communicate honestly without vulnerability.

If we hide part of who we are, and put on a show of bravado, trust deteriorates. But when we integrate vulnerability with direct honesty, defensive posturing shifts into open, empathic connection. When we can create a culture of shared vulnerability, people become less guarded and collaboration flourishes. Leadership requires the courage to act authentically. Making ourselves vulnerable inspires people to reciprocate, deepens our connection with each other, which allows all of us to engage more fully with our work.

Coach training in New York, Coach Certification in San Francisco

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