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The key personnel of the team of human resources of any organization is the Administrator of human resources. He would almost always be surrounded by telephones, files and records, employees as well as customers. His base responsibility is as administrator. As such, he would be at the beck and call of higher-ups to handle all sorts of communication and administrative problems. At the same time, to handle these problems successfully, he also needs the midas touch in relation of personal relations with the employees of the business house. Such a high-profile position demands that he be presentable, multifaceted and capable enough to undertake multitasking. He has to be able to co-ordinate the various clerical and managerial activities that make up such an important and responsible position. Such a position is next only to the manager of human resources and its job description entails several tasks like office organization, public relations, administration of contracts and packages of employment benefits as well as compensation and maintaining personnel records. He is responsible for organising and updating of employee records and devise an efficient filing system. Of course, the job content of the administrator would vary across different businesses and it should be outlined very clearly at the time of hiring him.
This responsible position demands a multi-talented amicable personality as he will have to deal with employees and business customers in a very skilful way so as to establish and maintain the company's reputation. Clerical skills are also called for as required for handling all aspects of personnel records and efficient maintenance of filing systems as well as business information. He will most likely be called upon to deal with more than one set of problems at any given point of time. So a sense of prioritisation is an essential quality. He needs to be techno-sauvy vis-a-vis maintaining of computerised records and the programs needed for their development. These all constitute the most essential pre-requisites of the administrator of human resources.
These pre-requisites are also complemented by education and previous experience. Human Resources qualifications are preferred by most corporates though some would make do with experience in administration. Some specialisation in business elements is also desirable as the administrator needs a basic knowledge of conduction of businesses. Previous human resources experience could be an added advantage to maintain efficiency and productivity of the department. At the time of recruitment of new people into the business, the corporates would always ensure due diligence so as to minimise the loss of efficiency and productivity.
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