Effective Employee Feedback Management
Indeed, majority of companies are using certain feedback tools to gather 360 feedback, employee satisfaction surveys, employee ideas, etc. But are they honestly using the information gathered to improve their processes? Effective employee feedback management is as important as gathering employee feedback. Getting the thoughts of the employees will be useless if the information was not used appropriately. Suggestion Guru will help you do this the right way.
Each day you communicate with multiple people in various ways. You chat with coworkers, email clients, meet with your boss, etc. As specialists in employee surveys, what we hear from clients — and what we see in reports — is shortcomings in communication. Sometimes the problem is the method of communication, sometimes it’s the timing… and sometimes it’s the perception that offering honest feedback is not worth the bother or the risk.
Because communication touches on all parts of one’s professional (and personal) life, continual improvement in this area is vital. Gathering honest feedback should never be relegated to annual employee surveys or performance reviews.
We designed Virtual Suggestion Boxes to show you how ongoing feedback tools can be adapted to any organization’s, manager’s or individual’s needs. Which Virtual Suggestion Box product is best for you? See our product descriptions to determine which of our solutions fits best with your goals and environment.
With that in mind, I created a range of solutions that can be:
- Sent as a survey, posted on a Web site, emailed as a link or incorporated into an email signature
- Email signature usage shows people you are committed to ongoing feedback and creates a "halo" effect for you, elevating your image to clients, coworkers, supervisors and others with whom you interact regularly
- Anonymous, optionally anonymous or with identities fully disclosed
- Styled like a forum, blog, survey or combination
- Used for mass communication or one-on-one feedback
- Accessible to the public or restricted in access
- Focused on a specific target group (i.e., employees, customers, members...or a combination)
- Affordable and cost-effective for any size organization, department or person
Questions and Answers
Employees are the main drivers of the business; hence, their development should be a priority. Development plans will come from knowing the strengths and opportunities of the employees. And this can be done by doing 360 reviews or performance reviews of the employees. Businesses are faced with several options when it comes to selecting the best solution to do these reviews.
Email is a very powerful communication tool. It’s fast, easy, convenient and portable. Other than that, business people make use of email as a marketing tool in different ways. One is by maximizing the use of email signatures. Anything can be included in an email signature – job title, contact information, quote, etc. Why not use it as a means to gather feedback through a link to your Virtual Suggestion Box? This suggestion box allows your customers and coworkers to provide comments, feedback an
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Employees tend to work best in companies where they feel their opinions are being valued, where their voices are heard. A company with a staff suggestion box is a good example of this. But some still doubt the anonymity of these physical staff suggestion boxes. Some employees fear the possibility of retaliation especially if all they can say are negative comments and feedback. Suggestion Guru offers a solution to this concern – the virtual suggestion box. This suggestion box comes in different i
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Employees tend to work best in companies where they feel their opinions are being valued, where their voices are heard. A company with a staff suggestion box is a good example of this. But some still doubt the anonymity of these physical staff suggestion boxes. Some employees fear the possibility of retaliation especially if all they can say are negative comments and feedback. Suggestion Guru offers a solution to this concern – the virtual suggestion box. This suggestion box comes in different i
Employees are the main drivers of the business; hence, their development should be a priority. Development plans will come from knowing the strengths and opportunities of the employees. And this can be done by doing 360 reviews or performance reviews of the employees. Businesses are faced with several options when it comes to selecting the best solution to do these reviews.
Email is a very powerful communication tool. It’s fast, easy, convenient and portable. Other than that, business people make use of email as a marketing tool in different ways. One is by maximizing the use of email signatures. Anything can be included in an email signature – job title, contact information, quote, etc. Why not use it as a means to gather feedback through a link to your Virtual Suggestion Box? This suggestion box allows your customers and coworkers to provide comments, feedback an
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