How to become a successful hotel sales representative
If your thinking about a career change, a hotel sales career offers a fun, interesting, and lucrative sales career path like no other sales job.
You can find out about a hotel sales rep career, the benefits, the daily assignments, and career path at www.aprinda.com
For this article, I want to focus on how you can become a successful sales representative:
First of all, be sure you have at least 10 top target accounts at your desk that you want to steal from the competition. Focus on the big revenue generators, not the easy ones that don't generate much revenue.
Invite your top target accounts over to your hotel or resort and do something special for them. The well known private chef's table where your hotel's chef does some kind of seasonal lunch or dinner presentation is always a homerun with customers. This way you will be able to spend over an hour getting to know your best customers.
Keep at least 5 key action plans up to date and focus on landing new accounts. Be sure and share your action plans with the managment team and corporate office. Get their input and suggestions to make sure your plan is on target. Action plans can be a lot of fun. They don't have to be routine. For instance, plan a VIP luncheon for one of your top targeted or existing clients. If you need advice on action plans, and new ideas check out www.aprinda.com for some free courses and additonal resources.
Another sure way to become successful as a hotel sales representative is to involve your General Manager in your sales appoiintments and site inspections. Having your General Manager join you on an appointment or site tour of your hotel will impress your customers and your General Manager will appreciate your efforts and thank you for involving him. Remember, the General Manager's success is based on your success, so be sure and keep him in the loop and look for his assistance to land the account.
My last tip to ensure you are a successful sale representive is to "WOW" your customers. Don't do the same old phone call or email. Do something special, give them a VIP pass to use your hotel's restaurants, pool, fitness center. Offer incentives and referrals for people that book their business with you. I don't mean $100.00 referral fees, but if they give you $100,000 in business, why not send them to Hawaii for a week. WOW your clients, don't do the same old thing.
Hope these tips for a successful hotel sales representative job help you climb the hotel ladder and increase your salary. Good Luck
Questions and Answers
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