4 Important Keys on Effective Communication

There are four aspects of effective communication. Remember, not all communication is verbal. Actions, facial expressions, and posture all communicate a message. Some people unknowingly send the wrong message.

1. Discretion.

The dictionary defines discretion as being careful about what one says or does, or the ability to keep silent; regulated by one's own choice. Discretion is a choice. It is a quality that you develop and master, becoming more discrete as you practice. Keeping quiet is the best way to practice. Talking too much is very destructive. High achievers have learned to guard their conversation carefully, knowing when to speak and when not to speak, what to say and what not to say.

2. Active Listening.

It is nearly always more profitable to listen than it is to speak. A good listener may hear something that will add to his collection of knowledge. Be attentive to what others say. You practice active listening by mentally repeating what the other party says a moment after he says it. You will stay alert and grasp the details of the conversation. This takes practice, but soon it will become a part of your everyday conversation.

3. Clarity.

Be clear with your words. Whenever you attempt to present an idea or the progress of a project, prepare what you say. Be clear, concise, and candid in every conversation. Allow your boss's questions to carry on the conversation rather than your presentation.

4. Gain Understanding.

Don't leave the conversation until you understand what is expected of you. Don't feel unprofessional for asking your boss to explain what he wants from you. Write it down. This shows him that you are interested in doing what he says. Gaining a deeper and more clear understand will greatly enhance the final product.

Learning to communicate is crucial in the workplace environment. These are just four main aspects of effective communication. There are many more, but the point is to know with whom you are communicating. Everyone needs to be communicated with differently. Always ask yourself: How will they receive what I am trying to say? Step into their shoes, then make the decision to communicate or not.

Also, your body language consists of nearly 70% of all communication. How you posture greatly determines how yours words are received. This is a skill you must learn if you want to communicate effectively.

Take Action:

1. In what ways can you be more discrete?

2. How would you rate yourself on a scale of 1 to 10 as an effective listener? What can you do to improve your rating?

3. Always try to step into the shoes of those you are speaking with. Ask yourself, how will this effect them emotionally?

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