Alternatives To Telstra Customer Loop Metering Clm50 Mhz

<h1>Alternatives To Telstra Customer Loop Metering Clm50 Mhz</h1>Author: <a title="Tony Dunphy" href="http://www.articlesbase.com/authors/tony-dunphy/38019.htm">Tony Dunphy</a> The Alternatives to TELSTRA 50mhz Customer Loop Metering (CLM50). What is Customer Loop Metering?  Customer Loop Metering 50Mhz (CLM50) is a Telstra PSTN product that is used to record calls costs on charged services primarily in the Accommodation industry to charge guest for calls made from their room phone and also on Gold Pay Phones.  Customer Loop Metering sends an electrical pulse over the Phone Line to the customers premises for each registration that is recorded by the customer's call-metering-circuitry in the telephone exchange. This allows customers to calculate their call-charges. As each pulse is metered (and charged) at a fixed rate, simply counting the number of pulses registered provide a calculable call cost for each call made. Third party software or hardware and the callers end allows the line owner to record and then recharge the call costs.  Local calls in Australia are generally untimed so Local calls will register a single pulse and charge a single billing increment for the call. Long Distance calls (STD OR IDD International Phone calls) are sent at predefined intervals with the time between pulse intervals being defined by the geographic local of the party receiving the calls. A call from Melbourne to Geelong may receive a pulse every 25 seconds while a call from Melbourne to Perth may get a pulse every 10 seconds and is then billed accordingly.  How will this effect our Motel? If you currently use CLM50 it will cease to function this year and you will not be able to charge your customers for their calls. Telstra advised in 2007 that CLM 50 will no longer be installed and that the product would be discontinued altogether from 1 June 2009. Telstra has justified the closing of the Customer Loop Metering 50Mhz services on the grounds that it is old technology and problematic. This will affect the ability of many accommodation providers to charge for calls made using their PABX Phone System and may require replacement of Gold Payphone with 12Mhz compatible models.  What are the alternatives to CLM50 Customer Loop Metering 50Mhz? Fortunately there are several options open to users of CLM50.   Telstra's alternative to CLM50 is Customer Loop Metering 12Mhz (CLM12). This will be fine if your PABX Phone System phone automatically recognises CLM12kHz signaling, your service will simply change to CLM12kHz signaling when CLM50 is closed.  However, if your phone is not CLM12 compatible you will need to upgrade your equipment if you choose CLM12 as your alternative.   Many accommodation providers will be unhappy to hear that despite the change to CLM12 industry experts say that CLM12hz may also have it's own share of temperamental problems anyhow.    If your PABX system is not compatible with CLM50 your PABX Phone System may be compatible with third party Call Accounting Software. You will need to talk to your PABX Maintainer about this.    You may in the end however to be forced to look at a new PABX Phone System that is compatible with Call Accounting Software or CLM12. If you decide to purchase a new PABX system it may also be an opportune time to consider converting your lines to ISDN 2/10/20/30 services which have many advantages of the standard PSTN services and can even allow you to reduce the number of phones lines you use. <a href="http://www.telaustralia.com.au/fixed_line/isdn_10_20_30" target="_blank" title="ISDN 2 & ISDN 10/20/30 Phone Lines">For more information on ISDN 2 and ISDN 10/20/30 phone lines click here.</a> Alternately, if you decide to purchase a new PABX system and you do want to use CLM12, confirm with your carrier and your PABX provider that CLM 12 is available and compatible with your PABX Phone System before signing on the dotted line. Don't commit to anything until you get that confirmation.   Similarly if you have a Gold Pay phone you will need to look for alternatives which may include a Bluephone and Telstra is also developing other alternatives.    Is there an upside to this change?   There is an unforeseen upside for many Motel providers. Previously if you had CLM50 on your lines, the lines could not be pre selected to another carrier effectively locking the customer to Telstra and in many cases uncompetitive call rates.<a href="http://www.telaustralia.com.au/fixed_line/business_phone_lines" target="_blank" title="ISDN 2 & PSTN Call Rates."> Telaustralia provides great Australian PSTN & ISDN 2 call rates and can also churn customers even if they intend to keep using Customer Loop Metering.</a>    If you elect to go with a Call Accounting Software package (which in the end will probably be cheaper than CLM as it is a one off purchase rather than an ongoing service rental) you will have the option of choosing the carrier of your choice which may save you money on your call costs.    In Summary   When customers call us at Telaustralia with queries regarding alternatives to CLM50 we work through the options with them in order of cost as we are aware that the Phone System is not the revenue machine it once was due to the level of mobile usage in Australia.     Obviously if your PABX Phone System is already CLM12 compatible then no action is required, as according to the Telstra advice that was distributed to CLM50 Customers , Telstra will convert your CLM50 service to CLM12 automatically.    The next most cost effective option is to determine if your PABX Phone system has a compatible Call Accounting Package available.    Clearly the most expensive option is to replace the PABX Phone system, but you may be able to cut some corners be retaining existing room handsets.         About the Author: Managing Director of Telaustralia an Australian Business Phone CompanyArticle Source: <a href="http://www.articlesbase.com/">ArticlesBase.com</a> - <a href="http://www.articlesbase.com/communication-articles/alternatives-to-telstra-customer-loop-metering-clm50-mhz-817215.html" title="Alternatives To Telstra Customer Loop Metering Clm50 Mhz">Alternatives To Telstra Customer Loop Metering Clm50 Mhz</a>

The Alternatives to TELSTRA 50mhz Customer Loop Metering (CLM50).

What is Customer Loop Metering?

Customer Loop Metering 50Mhz (CLM50) is a Telstra PSTN product that is used to record calls costs on charged services primarily in the Accommodation industry to charge guest for calls made from their room phone and also on Gold Pay Phones.

Customer Loop Metering sends an electrical pulse over the Phone Line to the customers premises for each registration that is recorded by the customer's call-metering-circuitry in the telephone exchange. This allows customers to calculate their call-charges. As each pulse is metered (and charged) at a fixed rate, simply counting the number of pulses registered provide a calculable call cost for each call made. Third party software or hardware and the callers end allows the line owner to record and then recharge the call costs.

Local calls in Australia are generally untimed so Local calls will register a single pulse and charge a single billing increment for the call. Long Distance calls (STD OR IDD International Phone calls) are sent at predefined intervals with the time between pulse intervals being defined by the geographic local of the party receiving the calls. A call from Melbourne to Geelong may receive a pulse every 25 seconds while a call from Melbourne to Perth may get a pulse every 10 seconds and is then billed accordingly.

How will this effect our Motel? If you currently use CLM50 it will cease to function this year and you will not be able to charge your customers for their calls. Telstra advised in 2007 that CLM 50 will no longer be installed and that the product would be discontinued altogether from 1 June 2009. Telstra has justified the closing of the Customer Loop Metering 50Mhz services on the grounds that it is old technology and problematic. This will affect the ability of many accommodation providers to charge for calls made using their PABX Phone System and may require replacement of Gold Payphone with 12Mhz compatible models.

What are the alternatives to CLM50 Customer Loop Metering 50Mhz? Fortunately there are several options open to users of CLM50. Telstra's alternative to CLM50 is Customer Loop Metering 12Mhz (CLM12). This will be fine if your PABX Phone System phone automatically recognises CLM12kHz signaling, your service will simply change to CLM12kHz signaling when CLM50 is closed.

However, if your phone is not CLM12 compatible you will need to upgrade your equipment if you choose CLM12 as your alternative. Many accommodation providers will be unhappy to hear that despite the change to CLM12 industry experts say that CLM12hz may also have it's own share of temperamental problems anyhow.

If your PABX system is not compatible with CLM50 your PABX Phone System may be compatible with third party Call Accounting Software. You will need to talk to your PABX Maintainer about this.

You may in the end however to be forced to look at a new PABX Phone System that is compatible with Call Accounting Software or CLM12.

If you decide to purchase a new PABX system it may also be an opportune time to consider converting your lines to ISDN 2/10/20/30 services which have many advantages of the standard PSTN services and can even allow you to reduce the number of phones lines you use. For more information on ISDN 2 and ISDN 10/20/30 phone lines click here.

Alternately, if you decide to purchase a new PABX system and you do want to use CLM12, confirm with your carrier and your PABX provider that CLM 12 is available and compatible with your PABX Phone System before signing on the dotted line. Don't commit to anything until you get that confirmation. Similarly if you have a Gold Pay phone you will need to look for alternatives which may include a Bluephone and Telstra is also developing other alternatives.

Is there an upside to this change? There is an unforeseen upside for many Motel providers. Previously if you had CLM50 on your lines, the lines could not be pre selected to another carrier effectively locking the customer to Telstra and in many cases uncompetitive call rates. Telaustralia provides great Australian PSTN & ISDN 2 call rates and can also churn customers even if they intend to keep using Customer Loop Metering.

If you elect to go with a Call Accounting Software package (which in the end will probably be cheaper than CLM as it is a one off purchase rather than an ongoing service rental) you will have the option of choosing the carrier of your choice which may save you money on your call costs.

In Summary When customers call us at Telaustralia with queries regarding alternatives to CLM50 we work through the options with them in order of cost as we are aware that the Phone System is not the revenue machine it once was due to the level of mobile usage in Australia.

Obviously if your PABX Phone System is already CLM12 compatible then no action is required, as according to the Telstra advice that was distributed to CLM50 Customers , Telstra will convert your CLM50 service to CLM12 automatically.

The next most cost effective option is to determine if your PABX Phone system has a compatible Call Accounting Package available.

Clearly the most expensive option is to replace the PABX Phone system, but you may be able to cut some corners be retaining existing room handsets.

Managing Director of Telaustralia an Australian Business Phone Company

Rate this Article:

0 / 5 stars - 0 vote(s)

Re-Publish

Article Source: http://www.articlesbase.com/communication-articles/alternatives-to-telstra-customer-loop-metering-clm50-mhz-817215.html

Article Tags: Isdn 2, Isdn 10/20/30, Customer Loop Metering, 50mhz, Clm

Related Videos
Related Articles
Ask / Related Q&A

Play

When Should You Call an Electrician

Play

Motorola Launches the Cliq/Dext

Play

This Calling- Guitar Hero 2

Play

Guitar Hero 2- Do You Call My Name

Play

Zazzle.com: Create and Sell Custom Merchandise

Latest Communication Articles
More from Tony Dunphy

The Wimax Advantage

By: Oswald Melman | 12/11/2009
These days, technological advances seem to be rolling out left to right, at such alarming speeds it can be hard sometimes to keep up to date and in the know. Just as you bought the latest mobile phone with internet and email capacity, something has come along to make this technology seem nearly obsolete.

Home Cooking Can Save a Buck with Mobile Broadband

By: Oswald Melman | 12/11/2009
With recent economic times getting tough many people are changing little things about their lifestyles in order to save some green. Things like renting a movie instead of heading to the theater, going for a jog instead of going to the gym, or staying in and making dinner on the weekends instead of running to the nearest restaurant are all great examples of how people are making little changes to save some big-time dough.

Mobility in the Modern World: the Rise of 4G Wireless

By: Oswald Melman | 12/11/2009
One of the biggest advantages to be had from our modern day and age is the incredible mobility which technology (in many forms) has graced us with. The fact that these days it is possible to accomplish a great deal of things—both related to personal and professional ambitions—has completely revolutionized the dynamic of our everyday activities, and what used to be very rigid daily schedules and routines have given way to completely flexible and amenable disposition and availability.

Find People by Phone Number - The Simplest Way To Find Someone With Their Number

By: Aron Lewis | 12/11/2009
The technology that is available today with computers and the internet have developed so greatly that any person can find people by phone number and it takes less than five minutes from your residence or place of work PC. You need to keep in mind a few things when attempting to use the web to find a person using their number such as the different types of services available. *Free Services means that they're directo...

Review for Latest Headphones

By: Mac Anderson | 12/11/2009
Headphones are available with all kinds of technology, shapes, sizes and even colours. If you as a consumer were to set out to Buy Latest Headphones you will be spoilt for choice! You will be stuck wondering which one you should really buy as all their reviews will claim that one is better than the other. In order to make an informed choice you need to be familiar with the latest features. Here are a few tips:

Distinct and Impressive windows mobile phones

By: Samuel Herrick | 12/11/2009
Windows has developed an application for mobile phones by the name window mobile. Windows mobile phones are in great demand among high end users as working with windows OS feels just like a mini computer. There are different versions of windows mobile available over mobile phones which are responsible for increasing the efficiency of mobile phones.

Sony PS3 Slim with 120GB way ahead of others

By: Samuel Herrick | 12/11/2009
Sony Play Station gaming consoles are designed to provide an excellent experience in gaming for users. The Play station is designed as well as equipped with essential features which makes it the best among all the other gaming consoles. There was a significant improvement in the design as well as the performance of Sony PS consoles if we compare the latest to the original versions.

Why a Business Needs T1 Phone Service and Internet Access

By: Business Local Listings | 12/11/2009
A business also needs a telecom company that is not only properly licensed and certified but also has full service capabilities. A full service telecom company can install, maintain, repair and move the major brands and types of phone and voice mail systems as well as their special applications, among these, Call Accounting and Automatic Call Distribution (ACD). It should be equipped to handle and service even huge call centers with hundreds of phone extensions

Alternatives To Telstra Customer Loop Metering Clm50 Mhz

By: Tony Dunphy | 15/03/2009 | Communication
Telstra is Stopping 50mhz Customer Lopp Metering in 2009 and This Articles Explores Some of the Alternatives for Customers Using This Technology Currently.

How Long To Order A New Business Phone Line?

By: Tony Dunphy | 22/02/2009 | Communication
This article provides summary of time frames for ordering PSTN & ISDN business telephone lines in Australia

Phone System Review - Alcatel Omni Pcx Pabx Phone Stsem

By: Tony Dunphy | 20/10/2008 | Communication
A review of the features of the Alcatel-Lucent Omni PCX PABX Phone system with emphasis on the 4029 Phone System handset.

Choosing a Business Mobile Phone

By: Tony Dunphy | 01/06/2008 | Cell Phones
A basic guide to the range of options available on todays phones and what is required for typical business use.

Hotel Phone Systems

By: Tony Dunphy | 01/06/2008 | Communication
A basic buyers guide to what options are available for hotel pabx phone systems. Use this guide to help plan your hotel or motel phone system purchase and installation.

What is Isdn 2 and Isdn 10/20/30

By: Tony Dunphy | 01/06/2008 | Communication
A laymans guide to explaining what is ISDN 2 and ISDN 10/20/30

The Top 10 Business Phone Saving Tips

By: Tony Dunphy | 01/06/2008 | Communication
All Business's want to save money on their phone bills. There are a few simple things you can do to save money on your phone bill without any major investment in new technology. An insiders guide on what to look for when looking for your next business phone deal. The result is cheaper phone bills