Call Center and Enterprise Software Solution Provider-Predictive Dialer, ACD, IVR, SMS, CTI, IP PBX, Voice Recording, VAS and e Applications

Posted: Sep 23, 2010 |Comments: 0 |

It is my pleasure to introduce eHorizons, a company which offers Total Telecom Contact Center Management solutions and also offers total Information Technology solutions for diverse business environments.

eHorizons (Galaxy) is a leading provider of IP Contact Center and Enterprise Communication Applications, build innovative and powerful software technology to offer enhanced customer experience and higher operational efficiency and control to the enterprises keeping the total cost of ownership of technology minimal.

Throughout our 6 years history, CUBE has built success by searching out the best new technologies available and delivering them to a wide range of businesses, government agencies and non-profit organizations.

We have the highest regard for our Customer's satisfaction (By after sales support) and to achieve this we have a team of engineers dedicated for our valued customers for their day to day support. We have geared up ourselves with following aspects, which automatically rate our service standards at the top across the country.

eHorizons (Galaxy) is a premier telecommunications and electronic commerce consulting firm. We provide particular expertise around business redesign and multichannel integration for the telecommunications and other sectors. We offer Software, telecommunications expertise to our clients in India and overseas. eHorizons (Galaxy) provides a wide range of services to business houses - both large and small industries, trading houses and public sector undertakings. We help organizations take advantage of new communication technology.

Products/Services

Call Center Solution Suites

  • Galaxy Predictive/ Progressive/ Preview and Manual DIALER-Inbound, Outbound & Blended (for both Domestic and International)
  • Voice Logger
  • ACD and IVR System
  • CRM

IP PBX- ehs office UCS-Single location or multiple locations

SMS Application- Pull & Push

  • Existing Application integration with SMS
  • Custom SMS Application
  • SMS & Voice Blasting

CRM/WEB/SMS/CHAT/email/Database Integration Solutions

Application Development

E-commerce Solutions

Enterprise solutions

Consulting Services on Asterisk

Our Other services include - ERP,Business consulting, Application Development, e-commerce, Software re-engineering and Enterprise solutions for Travel/Properties company

We believe that working with partners, offers an opportunity to increase the value offered to customers, creating a win-win environment for the both of them.

For any queries regarding the same please feel free to contact me to the details mentioned below.

Please contact us if you have any suggestions/ Ideas or you want customized Services.

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    Source:  http://www.articlesbase.com/communication-articles/call-center-and-enterprise-software-solution-provider-predictive-dialer-acd-ivr-sms-cti-ip-pbx-voice-recording-vas-and-e-applications-3324833.html

    Article Tags:

    Predictive Dialer

    ,

    ACD

    ,

    IVR

    ,

    SMS

    ,

    CTI

    ,

    IP PBX

    ,

    Voice Recording

    ,

    VAS and e Applications

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