A coach for Information Technology professionals, Margaret Meloni publishes the ‘The Positive Punch’ eZine each month. Contact Margaret at Margaret@MeloniCoaching.com.
Or learn more at http://www.melonicoachingsolutions.com
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What me, upset? OK not you, but let’s consider the fact that perhaps one day, someone close to you may become angry. Perhaps even in the workplace. And you already know that communications become clouded when anger does the talking. Try this recipe next time anger appears on the menu.
Take these ingredients: An open stance that shows interest; direct eye contact that builds trust; a soft and measured tone of voice and a non-threatening posture (sitting down is good). Combine all ingredients by modeling the behavior you want the angry person to exhibit.
Prevent participants from reaching the boiling point by avoiding pointing, raised voices or sarcasm.
Maintain a consistent level of respect while all ingredients are mixed and measured. Don’t give up, sometimes this recipe can be prepared quickly and other days it needs to simmer more slowly.
Serve with generous helpings of patience and enjoy a healthy professional relationship.
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Cox Digital Cable Tv: High Definition Entertainment for an Incredible Value
By: Kristina Morrison | 01/12/2008Review what is offered and consider the benefits that you will enjoy if you use Cox Cables services.
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Blackberry Mobile Phones: Complete Office in Your Small Pocket
By: Andrew Mathew | 01/12/2008Most of the mobile phones which are made by BlackBerry have many fantastic features in them. Almost all the BlackBerry handsets support internet faxing, text messaging, web browsing, mobile telephone, push e-mail and a number of wireless information services. It is quite simple to manageprofessional needs of the users with BlackBerry phones.
Your Intentions are Talking About you
By: Margaret Meloni | 27/02/2007 | Goal SettingYou hear many people talk about what they should do or name actions they need to take. But actions speak louder than words, so how can you tell the difference between idle take and a real action plan?
It's not My Meeting and Other Myths
By: Margaret Meloni | 27/02/2007 | LeadershipDo you attend lots of meetings? When you do, do you spend the time day dreaming or wishing them to end OR do you bring your bring and participate? Like it or not, meetings are usually part of the job.
Calling All Team Members
By: Margaret Meloni | 27/02/2007 | LeadershipDoes team attitude impact team success? of course it does. Here is a profile of one team who is not quite cohesive.
Can you Do Everything?
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Beyond the Golden Rule
By: Margaret Meloni | 27/02/2007 | LeadershipThe golden rule is recognized across many religions and cultures, and is also referred to as ‘The Ethics of Reciprocity’. It is an understatement to note that the golden rule is a terrific model for how to treat others. Sometimes in leadership situations we need to go beyond the golden rule. We need to understand our team members and understand their motivators.