AccessDirect is a leading service provider of hosted PBX systems. Through our PBX phone system, we provide auto attendant service; apart from the phone auto attendant, our PBX system also features voicemail and fax mail.
The innovative hosted PBX auto attendant system effectively handles all incoming calls to a business office in a proficient manner, providing a better interface to the callers.
Project the Image of a Flourishing Company
The auto attendant acts as a virtual receptionist answering all the calls with professional sounding greeting messages. It provides the callers with a set of options such as dial by name, dial by extension, zero out to live operator and so on. The system can manage multiple calls at the same time. The call routing process is carried out without giving busy signals to the callers. The professionalism of the system will give the impression that your company is a flourishing one.
Superior Call Forwarding Options
Hosted PBX auto attendant comes with exciting features such as call conferencing, call waiting, find me follow me call forwarding, voicemail, fax, fax to email and more. With the find me follow me call forwarding feature, all incoming calls can be forwarded to the set of alternate phone numbers provided by the employees including their cell numbers. When the calls are not answered within a specific number of rings or when all the lines are busy, the calls are routed to the voicemail system. The voicemails can also be forwarded to your email account as audio file attachments.
Affordable and Reliable Communication Choice
In order to utilize hosted PBX auto attendant services, you need not install and maintain costly PBX equipment at your site since these are kept at the site of the service provider. The PBX services are offered through a hosted server with the help of high bandwidth Internet connection or telephone network. As the PBX services are shared among a number of users, these services are available at affordable monthly charges.
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