VoIP phones offer powerful communication features including auto attendant, virtual receptionist, call forwarding, voicemail and fax to email. AccessDirect provides small business hosted PBX phone systems.
By implementing a hosted PBX VoIP phone system with a variety of inbound calling options, you can handle incoming business calls in a highly professional manner. With the versatile calling options available, you can concentrate more on your business without worrying about unattended calls.
A Superior Communication Alternative
Hosted PBX VoIP phone system is a superior communication alternative for small and medium sized business organizations. This phone system is provided with extremely stylish business-level call handling options including auto attendant, call waiting, find me follow me call forwarding, automatic call distribution, voicemail, fax mail, voice to email, call conferencing, music on hold, caller identity, custom-menus and many more.
Auto Attendant Functions As Live Receptionist
Inbound calls are received by the automated attendant with recorded welcome messages. It provides a menu of choices such as dial by name, dial by extension, zero out to live operator and more for the callers. Based on the option chosen by the caller, the calls are transferred to the precise extensions. Auto attendant can skillfully handle numerous calls arriving at the same time and performs on-the-spot call routing without sending busy tones to the callers.
Efficient Handling of Calls
With the support of find me follow me call forwarding option, calls to your main telephone numbers can be redirected to alternate phone numbers including cell phone numbers. So, it is not necessary to remain continuously in your business office for communicating with your clients.
When the calls remains unanswered even after a certain number of rings or all the connections are busy at the same time, the calls are routed to the voicemail system, enabling the callers to leave voice messages. The system thereby ensures that all incoming calls are properly attended.
The sophisticated calling options of hosted PBX VoIP phone system can be utilized without installing PBX hardware in your office. The equipments are maintained at the site of the service provider and the functions are offered using broadband Internet or telephone connections at cost-effective monthly service charges.
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