Amanda Morrison, independent consultant and motivational speaker in the converging areas of mobile telecoms, toll free systems, 0800 numbers, internet, media, advertising. She has over 10 years of experience in managing and implementing complex technical projects over a broad range of telecommunications platforms.
ITFS (International Toll Free Service) numbers are basically national toll free numbers forwarded abroad. These are very solid can handle many concurrent calls but are difficult to post a large list of different countries in a small amount of space.
Examples of toll free numbers by countries:
Austria 0800 JJJ KKK
Germany 0800 LLL MMMM
Japan 00351 NNN OOO
Spain 900 PPP QQQ
UK 0800 RRR SSSS
In general international Toll Free Service provides a cost effective way to connect with customers, employees and partners overseas. By entering the global market with international toll free service, business can increase can increase sales and revenue, reduce internal costs, provide vendors and customers greater, real-time support.
Primus Toll Free Service provides a cost effective solution that simplifies overseas business communications:
• Improves communications with overseas customers, employees and partners
• Offers fast and flexible responses to customer needs
• Increases customer loyalty
International Toll Free Service is available for business and customer to call from more than 50 countries worldwide. However some countries have problems. For example, India is a problem country. A domestic toll free was 1-600 XX YYYY and now switched to 1-800 (sometime 6-7 digits). All legal (white route) ITFS are dialed 00 and then 0800 numbers, but to dial international you dial “00” so anyone without international dialing privileges can not call a legal ITFS (white route) in Indian. Many complaints to the Indian Telecom Authority (and VNSL) have landed on deaf ears.
When you will need International Toll Free Service? For instance, if your business is based in Central London and has an international market including the USA, Windsor Telecom can provide you with an 1800 telephone number that connects international customers to your UK based business. Your market and customer gets a free phone call and your company pays for the cost of the call - true customer service.
How International Toll Free Numbers Work? When customers ring your international toll free 0800 numbers the phone call is automatically and instantly redirected to a number of your choice, for example your Customer Services Department. The greatest advantage being you will not have to add any additional lines or equipment.
There is also UIFN (Universal International Free phone Number) which is a single number that your telecom registers with the ITU (International Telecom Union) and that can be registered in 1 to 35 countries. These can easily be a Vanity number, like +800 COKE COLA. These are placed on the website +800 #*$!X YYYY (with the general understanding the + sign will be your international dialing prefix). These can also be used for many concurrent calls.
These numbers are not popular in Scandinavia but dialed with success from the rest of Western Europe and most all Asia. These UIFN numbers are never used in USA or Canada. Many companies will first set-up a USA/Canada number like: 1-800 987 6543 and match it with a UIFN +800 0987 6543 (Just add an extra digit to the front or end because UIFN is one digit longer).
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