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The advantages to businesses of installing voip networks are clear in terms of their budgets. The monthly phone bills can be cut to the bone, reducing them by as much as 80%. The savings are clear even when you factor in the cost of the set up, equipment and even monthly fees.
Coupled with cost, the other major concerns of most businesses looking to install voip are the quality of voice connection and the speed of data transfer. It is easy to focus on these aspects as they are the ones that affect the end user most. Security of the connections is often overlooked and this could led to difficulties further down the line.
The nature of VOIP and the myriad of devices that maybe connected to a network make security a complex issue. Voip systems can be open to a number of different security attacks including; call hijacking, call termination, eavesdropping, denial of service (DoS) and call leaflet attacks. All of these attacks could have a devastating and lasting effect on the customer.
It is vitally important that you address the security issue at the very start of the VOIP purchasing process. It is more expensive and difficult to implement security features once you have bought and installed your system.
You need to ask your prospective provider to address the following issues. Insuring that the system they are offering is capable of encrypting your voip traffic via a VPN. Asking for firewalls to be installed and configured on the system and to split or segment the data and voice in too two streams. The voip system should be easily tractable and monitored so that any outrages or security leaks can be picked up and plugged.
Just remember to address the security issues before you appoint a
Tony Heywood ©
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