ArticlesBase.com - Free Articles Directory
Free Online Articles Directory
26.07.2008 Sign In Register Hello Guest
Email:
Password:
Remember Me 
forgot your password?


Self-Serving Letters and Emails

Author: Mark Meshulam Author Ranking Blue | Posted: 31-01-2006 | Comments: 0 | Views: 365 | Rating:  (65) Article Popularity - Blue (?) Got a Question? Ask.
Sign Up Now!

Much of business involves inducing people to do what we want them to do. Whether it is to sign a proposal, return a call, set up an appointment, provide information or pay a bill, we are constantly nudging.

In business, to exist you must persist. But what happens if your nudgee is flat-out unresponsive? Can you still advance your agenda?

In many cases you can. Execute a classical Poingo inversion, top it off with a half-gainer and a solid plant at the end, and you've got your deal.

In English that means to look for opportunities to invert the situation wherein the inaction, rather than the action of your nugdee prompts the furtherance of your cause.

Your answer may be a self-serving letter or email. Example:

Your customer ordered a load of snipe bracelets, but now that you have them and are ready to deliver, you can't get a returned phone call. After a few attempts, move into self-serving mode.

Leave a phone message, followed by a letter and an email which essentially says this:

Self Serving Message (paraphrased)

"Hello my esteemed customer, bringer of light and feeder of my children. I have spent a few seconds of my unworthy life calling to bring you excellent news about the arrival of your magnificent snipe bracelets."

"Alas, all which has occurred to date is that I have has the distinct pleasure of hearing the music of your voice on your voicemail machine."

"But now I must plan on your behalf, to ensure that your valuable merchandise arrives in time for the upcoming "Accoutrement' de Snipe" convention. I will take it upon myself to defend your interests, my friend, and deliver your valuables this Friday at 3PM."

"If for any reason you need to modify this plan, please call me before end of day Thursday so I can best meet your expectations."

Sucking Up You may have noticed a certain Alladin-like obsequiousness to this message. Good catch! You are basically ramrodding your customer. At least be nice about it. Remember what Mary Poppins said about the spoonful of sugar helping the medicine go down. Frame your actions within a context of the customer's best interest.

Multi Media Approach Remember, I suggested a call, a letter and an email. Each additional medium of communication reduces the ability of your customer to ignore you. Where appropriate, you may also use smoke signals and carrier pidgeons. Tatoos on prominent body parts can also be effective.

Don't Hurt Yourself Use self-serving communications sparingly. Even more important, don't overreach:

"Hello my most wonderful customer whose radiance shares the skies with the great deities while his feet bless the Earth with their touch. I surmise that in your greatness you may have overlooked signing the contract I have humbly offered".(so far, so good)

"Knowing that you will soon be wanting the 7 shipping containers filled with the finest New Zealand Kiwi fruits we discussed, I am ordering their placement on the next barge coming your way. They will be nicely ripe when they arrive. I am confident that when you inhale the fragrance of these delicacies, you will immediately sign the contract and accept delivery."

Rate this Article: Current: 0 / 5 stars - 0 vote(s).

Article Source: http://www.articlesbase.com/communication-articles/selfserving-letters-and-emails-12860.html

Print this Article Print article   Email to a Friend Send to friend   Publish this Article on your Website Publish this Article   Send Author Feedback Author feedback  
About the Author:
Chief Poingologist Mark Meshulam brings 30 years of front-line business experience to his articles which cover people, processes and productivity in the workplace. www.poingo.com
Submitting articles has become one of the most popular means of generating quality backlinks and targeted traffic to your website. Join us today - It's Free!

Article Comments

Comment on this article Comment on this article
Your Name
Your Email:
Comment Body
Enter Validation Code: Captcha


Related Articles

Control: The Elixir of Life
By: Judy Weigle | 01/12/2006 | Communication
Email - Control Catalyst

#1 Marketing Strategy: Your Marketing Message
By: Jody Gabourie | 03/06/2008 | Business
Your marketing message is what forms the background of all your marketing strategies and communications. If your marketing message is weak, unclear or poorly crafted, then it doesn't matter what specific marketing tactics you use...your prospects and customers won't take notice. Find out the five questions your marketing message should be answering in order to be dynamic and effective.

A Tiger Doesn't Change Its Stripes, Working as a Team
By: Judy Weigle | 01/12/2006 | Management
Building strong teams of people who can function as a unit, even for short-term work.

Small Business Owners Can Manage Time With Communications Technology
By: Randy Moretz | 17/10/2006 | Small Business
Small business owners can leverage their time with voice loggers and virtual assistants. Modern communications technology allows business owners to buy back their time and manage more effectively.

Managing Effective Meetings, Part Two
By: Ed Oakley | 08/01/2007 | Management
Questions are a powerful meeting tool. They elicit participation, ideas and creativity. Even if you already know the answers, asking the right questions engages people.

Belief Sells, Confidence Motivates
By: Barry Maher | 04/04/2007 | Leadership
If you want to convince others and you're not doing this, you probably aren't convincing anyone of anything.

Managing Effective Meetings: A Powerful Tool for Leaders, Part I
By: Ed Oakley | 19/12/2006 | Management
This article has tips for meetings that get results.

Communication
By: Kamyar Shah | 29/01/2008 | Business
Communication

Got a Question? Ask.

Ask the community a question about this article:

Frequently Asked Questions

Is zero APR business credit cards good for my ...
By: nika | 22-07-2008
Is zero APR business credit cards good for my start-up business?

General
By: yadip parmar | 21-07-2008
how can i explore my knowledge

AT&T bundled services
By: whatabigbaby | 16-07-2008
What is up with AT&T?  Does anybody know?  How can they charge for services in advance and then tell you that your payment is past due?  How can they cut back your services before your time is even up on the services that you already paid for?  And then they expect you to pay for the full array of services for the entire time they have not made them available to you!  Can anyone explain this to me?  Please.

Looking fr replica desighner hand bags
By: sheila | 13-07-2008
Can someone please help me i am trying to find chanel and ther name brand replica handbags so i can stay home with my new baby but yet make money.They seem to be s hard t find at a price were i could make money.please help thank yu sheila please e-mail me at parettbay@aol.com

Get rid of accent.
By: yoander | 10-07-2008
How do I get rid of my accent?I am fluent in both engish/spanish.I have a slight accent.  It does not interfere with being understood.  Sometimes I just wish I could sound more like a white guy so I can fit in better.  

Real 10k gold beads ai wholesale in SC
By: pebba33 | 28-06-2008
Where can I find real 10k gold at wholesale in SC for my home based business?

Q&A Powered by:
Powered by Yedda 

Latest Communication Articles

Solidworks Tutorial
By: Robert | 26/07/2008
SolidWorks allows you to view 3d parts from all different angles. There are infinite ways to view an object, but engineers usually only concern themselves with 4 main views. You can see these views in the above picture of the green link.

Udp
By: Robert | 26/07/2008
UDP (User Datagram Protocol) is one of the two main transport protocols utilized in IP networks.

Samsung G600 - Now Enhance Camera Skills Through Phone
By: Adam Caitlin | 25/07/2008
Mobile phones in this high technology world have become part and parcel of life and have evolved out as a technological icon in modern day world. Among present day mobile phones, Samsung G600 is a great and savvy handset with modern technology.

Nokia 6236i Cellular Phone
By: Monty Alexander | 25/07/2008
The Nokia 6236i is designed to appeal to a wide range of users with a slim form factor, classic chrome accents and a number of features including a 65,536 color screen, VGA camera, streaming video capability and an integrated FM radio. A built-in speakerphone and voice recorder add a high level of convenience, while high-fidelity MP3 ring tones and streaming video capability add a high level of entertainment.

Free Icons
By: Robert | 24/07/2008
We have animated icons, funny icons, naughty icons, and pretty much any other emoticon you can think of.

Recording Calls on a Telephone Network Vs Hosted Call Recording
By: PXR5 | 24/07/2008
Many telephone networks and providers are now bundling phone call recording systems in with their line rental. Whilst these services may be useful for some businesses, they are not without their flaws...

More and More Businesses Using Call Recording Equipment
By: PXR5 | 24/07/2008
More and more businesses across the UK are experiencing the benefits of using phone call recording equipment These systems are becoming increasingly popular in a variety of industries and sectors...

Is Cheap Broadband About to Go the Way of Cheap Petrol, Cheap Flights, Cheap Rice...?
By: Shirley Stevens | 24/07/2008
BT is keen to increase the amount they charge broadband providers to access its telecom services and Ofcom (the communications watchdog) is considering granting BT permission to do so. If this transpires, cheap broadband deals may well become a thing of the past. However, there is no need to be too concerned just yet, as we explain.

More from Mark Meshulam

Unexpected Wisdom: The Drunk on North Avenue
By: Mark Meshulam | 03/04/2006 | Technology
A falling-down drunk gave me a premonition about the direction of Google.

Really Mad? EAT-IT!
By: Mark Meshulam | 20/02/2006 | Communication
Sometimes you just want to blow someone away but they have laws... Here's what you can do instead.

Create a Resource Website for Your Company
By: Mark Meshulam | 20/02/2006 | Communication
Keep your company resources always available and current by creating a resource website which links to them.

Set Browser Home Page to Company Resource Site
By: Mark Meshulam | 01/02/2006 | Communication
To easily make resources available to your company, create an internal website. First, learn how to make this site your browser home page.

How to Shmooze
By: Mark Meshulam | 18/09/2005 | Motivational
You gotta shmooze too. Every day we deal with peculiar life forms called "humans", and they have needs beyond the performance of tasks. They like to connect on a human.

Tim Berners-Lee: A Tribute
By: Mark Meshulam | 13/09/2005 | ECommerce
Is credited with inventing the World Wide Web. And what did you do today? The World Wide Web is the portion of the internet which is basically involved with websites,.

Article Categories






Give Feedback

Sign up for our email newsletter

Receive updates, enter your email below