Sms | pray | love

Posted: May 02, 2011 |Comments: 0 |

In Australia, there are currently more mobile phones than there are people. It's now common practice for working adults to have multiple phones, for business and for personal use, but it doesn't stop there either. Primary school children have their own mobile phones. Fast becoming the digital umbilical cords of modern society, mobile phones are now a socially accepted extension of our arm, our hand, our pocket.

The world is not going mobile, it's gone mobile – we are mobile.

97% of all SMS' sent are opened by the recipient , 83% are opened within one hour but typically, SMS' are opened and read within 4 minutes of the recipient receiving it.

By using SMS as a channel for communication to your existing database, your prospect list or even your employees, you are entering into a one-on-one conversation in the personal space of the recipient, in the most direct medium available in our digital world today. It's fast, it's simple and in almost all cases; it's a message that is guaranteed to be read by the recipient.

So how can you integrate SMS into your current marketing mix?

Here are 3 simple steps to help you maximise the benefits of SMS communications in your business:

1) Plan your campaign. What is your objective, your compelling reason to send out SMS' to your database, your call to action... this can be as simple as a few sub-heading and dot-points, but it is essential to have this so that you can effectively evaluate your end result and ROI.

2) Profile your target audience. Put yourself in the shoes of your intended recipients, what does a day in their life look like? What day of the week and what time of the day would be ideal for them to receive the SMS communication you want to send?

3) Launch the SMS campaign to your target audience, and wait (probably only for 4 minutes!) to see the results! Keep a close eye on the follow-up interactions you are obliged to fulfil as part of your offer or message in the SMS communication. You've chosen to engage with the recipient in a very direct and personal way, so when they respond it is critical that you're holding up your end of the deal too – building trust and credibility in your brand.

You'd be surprised to learn the many and varied ways that Aussie business' are currently (already!) using SMS communications in their marketing mix. Contact us to discover the opportunities, and the cost savings, that SMS communications can bring to your business in 2011.... Mobile is the new black, and if you're interested in dipping your toes in the water of SMS communications, we can help. We offer a FREE trial and have experts to consult and configure a solution specifically for the benefit of your business. Check out our website to get the ball rolling or call us directly on 03 9279 3986.

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