Mike Nicholson
The nature of telecom fraud is transforming as telecommunications service providers look towards fixed price plans for converged voice, content and data based services. Today’s service providers serve a varied customer base over an increasingly complex combination of wireline, broadband and wireless networks. The emergence of these congregated networks has impacted the service provider business model and distorted the nature of fraud. Roaming fraud has become the leading cause of financial loss for mobile operators. Various companies are taking a look at fraud management by maintaining entire customer database. They provide solution to eliminate risk of mobile carriers with a comprehensive solution for monitoring high-fraud and fraud on the network.
Their highly scalable solutions features real time rules processing every sort of transactions including voice, SMS, MMS, GPRS, etc. to assure that relevant fraud or high usage events trigger alerts in seconds. Multiple analytical engines provide real time processing, finger-printing and usage profiling which combine to create the comprehensive analytic capability in the industry. Companies are providing solutions to eliminate the risk inherent in each phase of the subscriber including:
• During the pre-acquisition process, before incurring the cost of installation.
• During the early subscription period, where the vulnerability to fraud is highest.
• Through the acquisition process, including strong validation of customer identification.
• Continuing into the long term relationship, with vigilant attention to changes that signify potential abuse of network services.
Agilis’s solution named as “NetMind” is a revenue assurance and fraud management system which handles the risk points in the entire subscriber life cycle for landline, broadband and GSM or CDMA networks. Their powerful telecom fraud solution is agnostic to technology and adapts quickly to evolve business models in the service provider environment.
Agilis international has developed highly scalable solutions for several of today’s most significant business challenges like telecom fraud and revenue assurance. They have deployed these fraud management and traffic optimization solutions worldwide, applying them to several environments including landline, broadband and GSM/CDMA networks.
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