Video Conferencing Solutions for Excellent QoE
Having an efficient desktop video conferencing solution is essential for Hong Kong organisations who wish to promote their products and services in the international market. Such visual online meetings help organisations work in close coordination with business associates located across the world. However, it is important to have a solution that can handle video calls without losing data, skipping frames or having video freeze. This is because video freeze or poor visual quality hampers overall Quality of Experience (QoE) and deters users from re-using this technology.
With video-centric international conferencing gaining popularity among Hong Kong professionals, free solutions such as Skype, Google Video Chat or Live Messenger is not able to meet all the demands for high quality video conferencing. Therefore, most business organisations rely on software developed by industry leaders, such as Cisco and Avaya, to cater to their needs pertaining to online conferencing. These software can be used on laptops, desktops, specialised consoles and even hand-held devices.
It is important that such solutions should be able to manage heavy inflow of data packets without clogging the network or losing data. With videos becoming pervasive, it is necessary that all vendors that provide these solutions in Hong Kong provide interoperable products to clients.
One of the biggest disappointments in this line of work has been Apple FaceTime. It had tremendous potential for conducting visual online meetings. However, with increasing reports of video freezes in the middle of video online conferencing, there is need of an improved solution. Moreover, this problem cannot be resolved even after rebooting the iPad 2 or iPhone 4. Professionals, therefore, need to turn to solutions that are appropriate for corporate-level international conferencing.
Poor video quality spoils interviews, strategic meetings and product-marketing interactions. This, leads to considerable losses, especially in terms of brand image for companies that rely on laptop and desktop video conferencing for strategic business communication. A common problem faced by many is image pause, wherein the video stops at a specific point. There are also cases when the image freezes, resulting in certain portions of the conference being skipped completely. This can spell disaster in online meetings with corporate leaders who do not have time to repeat themselves due to such technical faults.
At present there is no hardware or software that is foolproof, and hence, poor video quality can still affect the Quality of Service (QoS). However, companies can avoid this problem to a large extent by making use of solutions that support redundancy. In solutions that support redundancy, when a high quality frame is lost, it can be replaced by another low resolution frame.
Such solutions send two frames at a time, wherein a high resolution frame is followed by a redundant low resolution frame for backup. These solutions are best suited for corporate establishments that wish to safeguard themselves against network data loss during online meetings. This way, all delays and data losses can be taken care of during online conferencing applications. Therefore, it is advisable that organisations opt for corporate video conferencing solutions for positive QoE.
Questions and Answers
Efficient corporate communication solutions are growing in demand for all Malaysian organisations looking to gain a sizeable clientele in foreign markets. Technology has helped in evolving the communication infrastructure, with online collaboration being the major proponent of this paradigm shift.
Desktop video conference has become the most sought after technology to increase the efficiency, productivity and profitability of business organizations. You need to know its key features which make it possible for business organizations to derive hard cash benefits.
Meetings and Events are an imperative part of any business environment. There are many businesses however that do not place much emphasis on meetings/ events program and do not drive the procurement strategically. Meetings and Events used effectively can be a channel to promote products and services to clients, used to train staff and promote internal organisational programs.
Today's audio conferencing and web conferencing services now allow everyone on your team to interact and collaborate with each other in real time.Both audio conferencing and web conferencing offer a comprehensive range of features that vary with the provider you select for your business.
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There are many businesses that still a new traditional phone because it is routine to possess a number where your visitors as well as sellers can get to anyone with a central business office.
In Hong Kong, there is a huge demand for remote conferencing solutions that allow financial users to make multipoint Investor Relations or IR calls in real-time and support mobility. Such organisations can opt for high end webcasting applications available in the market nowadays.
Web Conference solutions, which primarily work on a Software-as-a-Service model that allows three or more group members to meet and collaborate in a virtual conference room. The main purpose of these meetings is to bridge the gap between the headquarters and geographically dispersed offices of an organisation.
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In 2010, the audio conferencing revenue of the Asia Pacific region was a massive $ 669.1 million, representing the huge demand for this communication solution in the region.
In order to set up a conference call, conference service providers offer a common calling number to all participants along with a secure PIN. The PIN is case-sensitive in nature and only shared among the individuals who have been registered for the session.
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