Phone answering service supported by PBX phone system can handle your official calls 24 hours a day. AccessDirect provides virtual PBX phone systems with features such as voice mail, fax mail, auto attendant and find me follow me call forwarding.
A virtual office phone answering system gives a professional and well-established company image for your small business organization. This type of phone system enables small business owners to create a virtual business presence in any desired location without making bulk investments.
Create a Great Image with the Sophisticated Caller Interface
The virtual office phone answering system is incorporated with an array of call management features that handles your business calls in a professional style. These include auto attendant, find me follow me call forwarding, caller identity, call conferencing, voicemail, fax, fax to email, call waiting and lots more.
All incoming calls are received by the auto attendant with professionally recorded greeting messages. It offers the callers a menu of options such as dial by name, dial by extension, zero out to live operator and so on. Based on the preference made by the callers, calls are routed to the appropriate department, employees or voice mail box. Multiple calls are managed simultaneously without giving busy signals to the callers.
Efficient Call Routing Features
Incoming calls to your official numbers can be transferred to the alternate phone numbers provided, including cell numbers. When the calls are not answered within a specific number of rings or if all lines are busy, the system redirects the calls to the voice mail box of the employees, enabling the callers to leave voice messages. These voice messages are also forwarded to individual email accounts as audio file attachments, so that you can check the messages even when on the move. The system notifies the arrival of new voice messages through text message alerts on your cell phone or pager. Fax messages are stored in the fax mail boxes.
Dependable Communication Option for Your Business Office
A virtual office phone answering system can be implemented without setting up expensive PBX equipments at your site. All the equipments are preserved at the site of the service provider. The PBX services are offered through a hosted server using high speed Internet or telephone networks. As the PBX services are shared among numerous users, the services can be availed at economic monthly charges.
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