Voicemail Auto Attendant System

Posted: Apr 17, 2009 | Comments: 0 | Views: 25 | Bookmark and Share

With the help of voicemail auto attendant system, it is possible to project an impressive image of your business organization. This is a communication system that will ensure that incoming calls to your business phone number are effectively and efficiently handled.

Designed with Stylish Call Handling Features

By implementing a hosted PBX system incorporated with voice mail auto attendant system, it is possible to provide your callers with the same interface offered by conventional phone systems owned by large business organizations.

The auto attendant included in the system is capable of handling all calls in a proficient manner. It greets the callers with appropriate salutation messages and offers a list of options such as dial-by-name, dial-by-extension and many more. Based on the choice made by the caller, the calls are routed to the right department or employee. The system is able to manage multiple calls at the same time without sending busy signals to the callers.

When the calls are unattended after a specific number of rings or if the lines are busy, it transfers the calls to the voice mail system which enables the callers to leave voice messages. These messages can be opened at a convenient time and the queries answered.

Find Me Follow Me - Excellent Call Forwarding Feature

The voice mail auto attendant system with the help of find me follow me call forwarding feature redirects the calls to the official number to your alternate phone numbers including cell numbers. Therefore it is possible to control your business from any location and give the callers the impression that you are answering from your office. If the calls are not answered, the callers are directed to the voicemail system. Thus the system ensures that important business calls are not missed. It also has the facility to transfer voicemail messages to your email account as audio file attachments.

Implement High-tech Answering System in Your Organization

The features of voice mail auto attendant system can be utilized without purchasing expensive onsite equipments. The required equipments are maintained at the site of the service provider. The services are provided through a hosted server using high speed Internet or telephone network. The services are shared among several users and can therefore be enjoyed at reasonable monthly rates.

As the equipments are maintained by the service provider, timely maintenance services and upgrades will be carried out. Therefore you are able to utilize the new features and at the same time concentrate more on your business without bothering about the related expenses.

(ArticlesBase SC #870903)

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