CrossNet Managed Services Provides Network and Telecom System Monitoring
Network and telecommunications services come in many shapes and sizes. There are many that offer the service, but few that truly excel in delivering service and maintenance. Cross Telecom is an industry leader in providing the best in services and Avaya maintenance to clients. One way they have ensured this continued success is through CrossNet Managed Services. CrossNet Managed Services is a comprehensive and flexible suite of managed services, which utilizes Cross Telecom's experience and expertise.
CrossNet Managed Services offers a proactive network and telecommunications system monitoring and management platform, which means you get real-time support of your system; remote system backup for business continuance and disaster recovery, enabling your business to move forward no matter the setback. Systems audit and analysis reporting ensures that your valuable data and assets are effectively reaching your company's goals.
CrossNet Managed Services is one of three pillars that make up CrossNet Services. CrossNet Maintenance and CrossNet Support are the other two pieces. These three components encompass the elements of – ensuring stable, secure, and efficient operation of your network and telecommunication systems. Here are some of the features CrossNet Managed Services delivers.
Storage Services: Cross Remote System Backup services provide customers with a secure encrypted offsite disaster recovery copy of Avaya PBX translations. Cross servers are hosted in a SAS70 Type II certified data center, and data is encrypted both in transit and while at rest. Backup jobs are scheduled for weekly transfers using secure file transfer protocol. Backup files are encrypted by the PBX using an implementation of Open PGP.
Reporting Services: Cross System Audit and Analysis is a service providing system inventory, configuration information, and analysis for Avaya PBX systems. The audit process collects data from the cabinets, carriers, and media gateways down to the individual stations. Once Cross has prepared the analysis from collected data, an Overall Impact Rating is applied to each PBX surveyed. This allows you to quickly identify PBX systems with the most critical upgrade needs and to prepare migration plans before major support and liability issues arise.
Monitoring Services: Visualize, monitor, and pro-actively manage your environment. CrossTrak Monitoring and Management is a secure distributed network management service that will monitor your entire voice and data network infrastructure. CrossTrak can provide you with proactive availability monitoring, statistical measurements, and real-time alerts and notification.
Cross is an Avaya Premier, National Platinum Business Partner and Avaya Business Partner of the Year award winner. By providing a complete portfolio of Voice, Data, IP Telephony, Wireless, CrossNet Maintenance and Support, Professional Services and Cross University, Cross has defined itself as a complete, end-to-end integrator of converged technologies nationwide. Having one of the largest and most experienced technical teams within the industry, Cross delivers business transforming communications solutions that will create a distinct competitive advantage for our customers. For award winning customer service on Avaya telecommunication products, contact Cross Telecom to meet your needs.
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Cross takes pride in to maintaining a high level of customer satisfaction. They know your Avaya maintenance needs require a knowledgeable staff, customized options and great support.
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