Asterisk PBX Loses Ground - Premium Priced Call Accounting Cited
Some Asterisk PBX dealers cite the premium price of call accounting services for limiting their price advantages - the consequence - lost business.
Asterisk Open Source PBX is becoming mainstream yet call accounting products are not open source, Asterisk resellers have to deploy commercially available services to fill this requirement. And, as only a select few suppliers have created services specifically for Asterisk PBX, it comes at a higher than normal price, that is until now. Now, ultra low cost call accounting for Asterisk is at hand.
Many experts are hold the view that the conventional closed source PBX is dead, Asterisk and open source is the future of PBX. The number of companies reselling Asterisk is growing daily, complementing the already significant skills available in this space.
Asterisk is an innovative product conceived in a world of the conventional, and the telecommunications world is more traditional than most. It sticks to old business models that are becoming less and less competitive, Asterisk is a renegade, a game-changer, if it hasn't already, it will redefine the rules of the PBX business. Thought leaders with the spirit to promote this game-changing product need all the help they can get.
Call Accounting has always been a weak point in the Asterisk solution, its technology is unfamiliar to the average PBX engineer and programming call tariffs into the service is tiresome and must be repeatedly done for each unique location.
The Asterisk engineer is centered on his core business, diversions into uninteresting technology like call accounting are a drag on scarce resources and slow the momentum of the individual and the firm. Most telecoms gurus agree that call accounting is an essential addition to the PBX and it is logical to team with an outsource company who are professionals in this technology.
The answer is found in another ground breaking technology - Call Accounting supplied as a web service.
To deploy this service the technician merely inserts a very small script into the Asterisk to collect and ship CDR records to the host Internet service. The end user has access to the service to view reports via a normal web browser.
And how about the cost? For this type of Internet service you can expect service fees so low they are barely worth mentioning.
And service? - just as the Asterisk is configurable via an Internet connection so is the call accounting service, engineers find it easy and convenient.
The difficulty is resolved. PBX dealers have access to a fully managed web service at very low cost designed to be fully compatible with Asterisk, in line with the philosophy of open source and supportive of the brave thought leaders who are building their businesses while confronting the traditionalism of the telecommunications world.
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One of the main jobs a Call Accounting Tool performs is to apply call costs to all the phone call records. This amount should ideally be in correspondence with the sum the telecom company applies to a phone call.
A PBX (Private Branch Exchange) generates call data for a call accounting service which then converts the CDR into useful data. A CDR is a text based string of information containing information about a telephone call and includes all the details of the call.
Call accounting solutions are continuously developing and consumers continuously demand an improved solution from their dealers. In order to meet these growing expectations, the dealer needs to put extra effort to offer the best possible solution available in the market.
For reseller organizations, there is a highly lucrative business opportunity within the call accounting market place. Unfortunately, up to now, resellers haven't been able to profit from these possibilities due to limitations on their ability to render service.
Customers investing in a Call Accounting package expect it to satisfy certain expectations including product quality, service delivery and a quantifiable results commensurate with the cost and time involved in buying, installation, and operating the service.
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