Cell Service Ratings - Any Improvements?

<h1>Cell Service Ratings - Any Improvements?</h1>Author: <a title="Daniel Stouffer" href="http://www.articlesbase.com/authors/daniel-stouffer/56203.htm">Daniel Stouffer</a> Cellular carriers are companies that the general public loves to hate, by and large. This love-hate relationship goes back to the relative infancy of the industry and reflects the somewhat brutal rise of the cell phone as a must-have accessory for the man and woman in the street. Over recent years, however, cell service ratings appear to be improving.As the cell phone industry matures, cell service ratings have stabilized and have been improving. An annual survey conducted in late 2008 by the Consumer Reports National Research Center gave more good marks than bad to the major carriers. This is a major turnaround from the late 90s and early years of this decade.According to the survey, fully 60% of users were either completely or very satisfied with their service. That figure represents a significant rise over the previous year, although the number of cities polled was slightly different.One of the reasons behind the positive shift in cell service ratings appears to be the competition. As the industry has become more sophisticated, cell carriers have adapted the technology and have finally come to terms with what the consumer wants. On the other hand, there is quite a bit of a way to go.Cell phone service providers are implementing better practices, to the satisfaction of the public. For example, few carriers actually automatically extend the contract when it expires, which has long been a big bone of contention. Consumers dislike contracts of any kind as it is! Cell service ratings appear to have increased due to the industry becoming more opaque. Bills are simpler and easier to understand although again, there's a lot of room for improvement here as well.Consumer rights legislation and the increasing competition appear to focus the attention of the cell phone carriers. While cell service ratings have seen a bit of a perk, one often stops to wonder whether the 100+ class-action lawsuits going on across the country are a party to blame.On the other hand, a few of the prime concerns continue including the high service costs, especially now with the onset of the recession. Many consumers are turning to pre-paid or pay per minute options and are looking very favorably at companies that offer no contract or no credit check options with unlimited availability.As the industry continues to mature, there seems to be an increase in efficiency. There are less dropped calls and much better connectivity and with the advent of 3G the cell phone is now becoming a much more sophisticated communications tool. Whilst cell service ratings have definitely advanced, the advent of new technologies and hybrid service offerings are likely to move the goalposts once again and call for yet more modifications by the existing providers. About the Author: <a href="http://www.Mobi-Business.com">Start A Mobile Phone Business</a> - Earth Phone offers VOIP cell phone technology that delivers an unlimited everything mobile phone experience...no long term contracts, no roaming for international calls, no call limits, and no data restrictions. Grab unlimited potential to earn residual income at <a href="http://www.Mobi-Business.com"><a target="_blank" href="http://www.Mobi-Business.com">http://www.Mobi-Business.com</a></a>Article Source: <a href="http://www.articlesbase.com/">ArticlesBase.com</a> - <a href="http://www.articlesbase.com/computers-articles/cell-service-ratings-any-improvements-1357265.html" title="Cell Service Ratings - Any Improvements?">Cell Service Ratings - Any Improvements?</a>

Cellular carriers are companies that the general public loves to hate, by and large. This love-hate relationship goes back to the relative infancy of the industry and reflects the somewhat brutal rise of the cell phone as a must-have accessory for the man and woman in the street. Over recent years, however, cell service ratings appear to be improving.

As the cell phone industry matures, cell service ratings have stabilized and have been improving. An annual survey conducted in late 2008 by the Consumer Reports National Research Center gave more good marks than bad to the major carriers. This is a major turnaround from the late 90s and early years of this decade.

According to the survey, fully 60% of users were either completely or very satisfied with their service. That figure represents a significant rise over the previous year, although the number of cities polled was slightly different.

One of the reasons behind the positive shift in cell service ratings appears to be the competition. As the industry has become more sophisticated, cell carriers have adapted the technology and have finally come to terms with what the consumer wants. On the other hand, there is quite a bit of a way to go.

Cell phone service providers are implementing better practices, to the satisfaction of the public. For example, few carriers actually automatically extend the contract when it expires, which has long been a big bone of contention. Consumers dislike contracts of any kind as it is! Cell service ratings appear to have increased due to the industry becoming more opaque. Bills are simpler and easier to understand although again, there's a lot of room for improvement here as well.

Consumer rights legislation and the increasing competition appear to focus the attention of the cell phone carriers. While cell service ratings have seen a bit of a perk, one often stops to wonder whether the 100+ class-action lawsuits going on across the country are a party to blame.

On the other hand, a few of the prime concerns continue including the high service costs, especially now with the onset of the recession. Many consumers are turning to pre-paid or pay per minute options and are looking very favorably at companies that offer no contract or no credit check options with unlimited availability.

As the industry continues to mature, there seems to be an increase in efficiency. There are less dropped calls and much better connectivity and with the advent of 3G the cell phone is now becoming a much more sophisticated communications tool. Whilst cell service ratings have definitely advanced, the advent of new technologies and hybrid service offerings are likely to move the goalposts once again and call for yet more modifications by the existing providers.

Start A Mobile Phone Business - Earth Phone offers VOIP cell phone technology that delivers an unlimited everything mobile phone experience...no long term contracts, no roaming for international calls, no call limits, and no data restrictions. Grab unlimited potential to earn residual income at http://www.Mobi-Business.com

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Article Tags: cell service, cell carriers, cell phone service providers, cell phone providers, compare cell phone services, cell phone plans, mobile phone services, cellular services

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