Top Quality Data Management

Posted: Apr 01, 2010 |Comments: 0 |

Collecting data is a key part of carrying out business within many different industries. Collecting customer data can help greatly with marketing campaigns and can also be analysed to show trends, relationships and patterns.

Data mining is the term generally used to describe the process where data is sifted through to reveal these trends and patterns, and the information gathered by doing so can be used in various ways to help a business grow and create profit.

To make informed decisions based on data already held it is vital that the information is up-to-date and accurate. To ensure data is of the highest possible quality a cleansing process must be performed. Data cleansing is, as the name suggests, a method of checking that all data held is valid and also ensuring that data which cannot be used is suppressed.

Data cleansing is key to ensuring quality and considering that £18 million per year is wasted mailing the deceased, it seems sensible to ensure the data you are using is up-to-date and correct.

Data may have been right at the time it was captured but in a few months time it may not be, and this is why the cleansing process is so important. If you target residential customers you might be interested to know that 13% of the UK public move home each year whilst business to business (B2B) data decays at a rate of around 38% a year.

These figures illustrate the fact that customer data is ever-changing and businesses need to adapt their processes and procedures to accommodate these changes.

If you use data for marketing purposes, or simply to inform your customers of a change to their product or service, then you want to use data which does not need to be rechecked before it is used.

Having data that can be instantly usable saves you time, money and resources and helps to make sure you stay ahead of the competition at all times.

Database administration is therefore an extremely important part of the overall data management process. Many organisations employ database administrators who are responsible for managing all relevant information. Database administrators are usually responsible for carrying out tasks including recoverability, integrity, security, availability, performance and development and testing support.

A database that is administered correctly and is well-managed means that all end users have access to reliable information that can be used in various ways to benefit the business. Having access to reliable data makes it easy to create reports, conduct analysis and make high quality decisions based on data that is collected and used within the organisation.

It is also possible to outsource your data cleansing to an organisation that specialises in this service; then you can be sure that the data being used throughout your organisation is as accurate as possible.

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