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The Most Important 9-word Sentence in Advertising

As the commercial sector expands, the competition also increases. With globalization taking on humongous proportions, it would be safe to say that no manufacturer today enjoys a monopoly. This competition has given rise to the concept of marketing and advertising. Marketing is a crucial aspect of the sales figures of almost any commercial activity. How the product is presented to the prospect is considered as important as the product itself. But what most advertising businesses seem to overlook, is the most important 9 word sentence in advertising. In the words of Rosser Reeves “A gifted product is mightier than a gifted pen.”

The star of the advertisement is the product not the ad itself.
The central idea behind this 9 word sentence is reinstating the importance of the product, which is the ultimate weapon in the client win over war. Rosser Reeves was most remembered for his annoying Anacin advertisement, which was so excruciating for the viewer that the headache medicine’s name was imbedded in his/her mind. In fact the sales of Anacin tripled after this advertisement went on air. Rather than focus on the quality of the advertising, Reeves believed that the product should be the star of the advertisement. Instead of focusing on creating a beautiful and fancy advertisement, the focus should the on imprinting the products name in the prospects mind. 

Finding and USP of the product and propagating it is the name of the game
It is the unique selling proposition (USP) of the product that should be elaborated in the advertisement, so that it is imprinted in the viewers mind. Reeves adopted the use of slogans to ensure that prospects remembered the product along with its USP. The Dettol antiseptic company launched a soap, which was propagated as an anti septic soap. While it is known that all soaps are antiseptic in nature, Dettol managed to create a niche for itself by advertising its USP as being an antiseptic soap. So creating a unique selling proposition for the product and imprinting it in the prospects mind is the trick to effective advertising.

Good advertisements must generate sales in order to be effective
The ultimate idea behind any business related activity is to make profits. Absolutely no energy should be wasted in undertaking any activity that fails to deliver in support of this ultimate goal of profit making. Profits are made when products are sold. Advertising is a marketing strategy that helps draw the attention of possible buyers towards the product. However, if the advertisement is unable to add to the sales and therefore the consequent profits of a venture, then irrespective of the quality of the advertisement, it fails in its aim. There are several noted ads that are remember, honored and awarded for their great creativity, however sadly in all this show, the product seems to be forgotten completely. So while the ads were lovely, they were at the same time useless. Unless the advertisement can compel the prospects to remember the product and maybe even buy it, it is a bad advertisement, no matter how creative the concept behind it maybe.

Repeat sales make the real profits
Marketing is a combination of four Ps, namely ‘Product’, ‘Price’, ‘Placement’ and ‘Promotion’. Most advertisers seem to forget this combination and interpret the meaning of marketing as only ‘promotion’ of the product. It is imperative to understand the logics of business, if one is to develop a coherent advertising strategy. Profits are made when clients return for the product repeatedly. If a soap manufacturer manages to sell one soap to everyone in the vicinity, the business will start a downward trend as soon as the last customer has been attended to. It is only when users of a product buy it once, use it, are satisfied with it and come back repeatedly to purchase it, that a company can grow infinitely. Even in the virtual world, advertising strategies are developed in order to not only lure the prospect once, but have web browsers return to the site often. E bay has earned a reputation for itself, which makes several shoppers return to the site for various products. Similarly there are holiday package providing sites like makemytrip.com that have several clients returning to look for affordable and interesting holiday packages on the site. The success of these sites lies in clients returning to use their services over and over and yet over again.

The product itself and not the advertising is what creates repeated sales
No matter how efficient the product advertisement is, it can only raise the prospects interest in the product and do absolutely no more. A good add that places the product in the right light and focuses on its USP, will only manage to make the prospect pay attention to the product. An interested prospect may buy the product once. From now on it is the quality of the product, its value for money and other such intrinsic attributes that will come into play. The ‘repeat sales’ wealth creating formula can only be executed and implemented by the product. The copywriter can in no way help in adopting or executing this plan. So unless the product is satisfying the customers needs, the buyer will not return to purchase it again, irrespective of how good the advertising strategy of the product is. The best of advertisements cannot make a customer buy a product repeatedly unless the client has been satisfied by the product. Continuing with the Anacin example, the advertisement made people remember the annoying jingle and therefore by default remember the name of the medicine. But, it was on trying the headache pill the users realized how effective it was. This made them return to the product repeatedly. So what the Anacin advertisement did was only imbed the name of the product in the prospects mind. The repeated sales were only created by the pill itself.

The product quality should not take a back seat to the advertising strategy
When pumping in large amounts of money into your advertising strategy never ignore or compromise on the quality of the product. It is the product that will help you cash in on the major profits that can be generated by repeat sales. Ignoring product performance at the cost of advertising strategy is sure to spell doom for the venture. Since it has been proved that it is the product and not the advertising that causes repeat sales, it is of course crucial that the product be given its due attention.

Repeat sale statistics are like life saving drugs.
Successful business ventures give due attention to maintaining regular and correct ‘repeat sales statistics’ since these send out several signals that are crucial for the business. Repeat sales statistics warn the manufacturer early that the product is not faring well against the competition. Armed with this knowledge, corrective measure may be taken in time so as to pull the product up to mark once more. It is therefore highly advisable that these statistics be maintained month after month and year after year. While almost all commercial ventures understand the importance of advertising, many of them fail to recognize the life saving effects of ‘repeat sale statistics’.

It is an obvious conclusion now that while advertising is essential in today’s day and age of communication and exposure, it should not take away the focus from the product itself. Simply hiring a creative copywriter is not the solution to good and effective advertising. A good copy writer is not one who creates originative ads but one who is able to bring out the USP of the product. It is the USP of the product that will help create a niche for it. Advertising agencies that can use the USP of the product in a magnetic manner to bring the prospect to make the first purchase shall be considered effective. From then on it is the product that will perform. At no given time should the quality of the advertisement awe the viewer to the extent that he/she ignores the product been advertised. So while the temptation to out perform the product is usually difficult to fight off for a copywriter, a good copywriter must at all times keep the product as the prime and only star of the show. The M&M slogan “melt in your mouth” and not your hands, is a classic example of how the product USP was portrayed so as to keep the product as the highlight of the advertisement. Prospects remembered the product and their curiosity was also heightened enough to want to try it out. M&M still rules the market today, and the slogan has also stuck on for decades now. It was the advertisement created by Reeves that got the prospects attention but it was the quality of the product that retained this interest over the years.

Justin Pinkus

President, Creative and Marketing Director of a full service creative design, web and business marketing company:

Mantic Business Brand Solutions
www.manticbbs.com

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