Myself webmaster of http://www.2touch.co.uk - customer lifecycle company for Direct marketing, inbound & outbound telephony services, Customer growth and Outbound telemarketing by expert outsourced sales team.
Direct marketing is a marketing discipline by which an organisation communicates directly with customers to generate a response, transaction or sale. It is a tried and tested method which has become popular throughout every kind of business and almost every country in the world. The most common techniques of direct marketing are telephone sales, solicited or unsolicited emails, catalogues, leaflets, brochures and coupons. An important aspect of a successful direct marketing strategy is hinged upon the compilation and maintenance of your database of personal information regarding potential customers and clients. These databases are often sold or shared with other direct marketing companies.
Direct marketing is a strategy that enables you to target specific groups that are relevant to the product or service your business is selling. This can be seen as a huge cost saving to a business as the direct marketers only spend money on what is required in order to reach their particular target group. This not only reduces expenditure but saves time as the direct marketers are not attempting to influence people who have absolutely no interest in or need for their products or services. This method generates a much more positive response than other marketing strategies because effort applied by the marketers concentrates on specific and pre-qualified target groups.
By targeting a relevant and specific audience immediate results can be achieved. Results can be predicted accurately with direct marketing as it can be seen as a ‘numbers game.’ By running a few simple tests a direct marketer can determine a close estimate of what percentage of this target will respond to the offers.
The biggest benefit of direct marketing to consumers is the reduction of junk mail as they will only receive marketing material on the products and services that are of interest to them. Furthermore, there is the chance to enhance customer loyalty by providing them with special offers when they buy from your business regularly.
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