Do's and Don'ts in Audio Conference Call

Before discussing what to do and what not to do during audio conference call, first here is a simple description of what an audio conference call is. An audio conference call is conducted by the calling party and the participants listen to the discussion. Audio conference call is usually used for trainings, seminars or executive meetings. But not all audio conference call is conducted perfectly some are being cut-off, line is not clear and there are unpleasant sounds in the background.

Here are some tips on what to do and not what to do during an audio conference call:

1.    Call from a quiet location.

If you are conducting the audio conference call from home and your pets and children are playing, it is best to stay in the most quite place in the house. This way the participants will not have a hard time listening to you speaking. If for some reason you cannot find a quiet place you can use the mute function of the phone when you are not talking.

2.    As much as possible do not call using a mobile phone

Using a mobile phone to conduct an audio conference call is a bad idea. Mobile phone adds so much background noise and not to mention static. But if this is only what you have, still use the mute function if you are not speaking this will lessen the distraction on the side of the participants. And do not call when you are driving.

3.    Always be on time for the scheduled call

Like normal meetings being on time is important. It is not nice when others wait while you catch up on the lost time especially when you are the one who will conduct the audio conference call. Every one’s time is important.

4.    Avoid putting the call on hold

Putting the call on hold distracts the participants especially when the phone has hold beeps or music. The concentration of the participants will be disrupted and it is hard to catch up when you are not focused. If in case you need to leave and you are not sure at what time you can join the audio conference call, it is better to hang up and call again if you are ready.

5.    Avoid using Cordless phones

Cordless phones are prone to static noise; this happens when you get out of range or there is a device that interferes with the phone. This is not the best device to conduct an audio conference call.

6.    Avoid doing other things when you are in an audio conference call

When you are speaking avoid doing other things like browsing papers, typing and the like because the other participants can hear it. Especially when the sound quality of the phone is good, the sound will be very loud.

7.    Be cautious if your phone is on mute or not

There are several instances where other participants forgot to put the phone on mute then gives negative remark on the other participant. This is the worst experience you will have in an audio conference call. When you are done talking put the phone on mute the put it back on again when you are ready to talk. What you can do is it is your first time to join an audio conference call, you can practice this so you will not be experiencing such embarrassing moments.

These are simple tips that anyone can follow to conduct a smooth sailing audio conference call.