 |
Outsourcing With Costa Rica's Call Center
Author: Richard Blank  | Posted: 10-10-2007 | Comments: 0 | Views: 7 | Rating: (53)  (?) 
 http://www.costaricascallcenter.com
Costa Rica’s Call Center (CCC) is a state of the art outsourcing company located in the Central American country of Costa Rica. Our focus is to personally offer key
telemarketing services to small and medium sized companies looking for a
proven method of expanding their business. CCC gives any company a
competitive advantage by providing our clients more than twice the number of
highly trained and educated bilingual staff for the same price as they
would pay within their local area. In addition, CCC stays focused on managing no more than a hundred seat call center, one campaign at a time, in order to properly control quality, performance and positive employee morale. Once capacity is reached, another call center will be created in order to keep our results and expectations consistently high. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica.
Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center, a division of Cheyenne Consultants, a company incorporated in Costa Rica. At the beginning of the decade, Mr. Blank relocated to Costa Rica to train over 500 employees for one of the larger call centers in Central America. By utilizing his motivational public speaking style backed by tactful and appropriate rhetoric, he has successfully prepared and managed some of the finest telemarketers in the country for the past seven years. In addition, Mr. Blank has earned the reputation of running a school for telemarketing and is often sought after for private training sessions and consultation. In anticipation of CAFTA, Mr. Blank became a strategic partner of the Pacific Rim Chamber of Commerce, Beverly Hills, California and Selway Global Communications, Tempe, Arizona to expand Costa Rica’s international telecommunications and business appeal. Mr. Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
Rate this Article:
Current: 0 / 5 stars - 0 vote(s).
Article Source: http://www.articlesbase.com/customer-service-articles/outsourcing-with-costa-ricas-call-center-231564.html
About the Author:
Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center, a division of Cheyenne Consultants, a company incorporated in Costa Rica. At the beginning of the decade, Mr. Blank relocated to Costa Rica to train over 500 employees for one of the larger call centers in Central America. By utilizing his motivational public speaking style backed by tactful and appropriate rhetoric, he has successfully prepared and managed some of the finest telemarketers in the country for the past seven years. In addition, Mr. Blank has earned the reputation of running a school for telemarketing and is often sought after for private training sessions and consultation. In anticipation of CAFTA, Mr. Blank became a strategic partner of the Pacific Rim Chamber of Commerce, Beverly Hills, California and Selway Global Communications, Tempe, Arizona to expand Costa Rica’s international telecommunications and business appeal. Mr. Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
|
Submitting articles has become one of the most popular means of generating quality backlinks and targeted traffic to your website. Join us today - It's Free! |
|
Related Articles
Avoiding Mistakes Outsourcing Sales and Telemarketing
By: Brian Augustus Parnell | 27/08/2007 | Outsourcing
Hiring a service provider to prospect for you or sell your product or service can be a very effective solution. However, you can also waste valuable time, money, and have the reputation of your company tarnished very quickly. There are a few good, professional, and legitimate service providers with solid business models and there are those that do not. Educate yourself.
Doing the Job for Free
By: Brian Grinonneau | 21/03/2008 | Sales
The word free has lost its meaning over the years. Free means something with a lot of strings attached that may really cost more than if you would buy the item outright. To be fair, in the case of sales appointment setting, the better term would be zero net cost rather than free.
Sales Appointment Setting: In-house or Outsource?
By: Brian Grinonneau | 21/03/2008 | Sales
Appointment setters talk to the right people at the right time. It isnt about more calls its about meaningful conversations with qualified prospects, that turn into sales.
5 Reasons Why Telemarketing Must be Part of Your Marketing Plan!
By: Jez Pankhania | 29/04/2008 | Marketing
Telemarketing is an important part of any succeful marketing campaign. Used correctly it could prove very powerful...
Top Ten Reasons to Outsource Your Telemarketing Needs
By: AndyDickens | 09/07/2008 | Ask an Expert
For businesses that need the opportunity to generate potential leads via the telephone, it’s often a massive drain on human, financial and physical resources to conduct this work for themselves. Furthermore, inexperienced telemarketers could damage your reputation and your credibility. By outsourcing your demands to a specialized telemarketing service, you can benefit from the best in skilled industry professionals using proven techniques derived from results-driven environments, with the late
Outsourcing Your Customer Support
By: Paul Rivera | 27/03/2008 | Outsourcing
Outsourcing your customer service to a call center brings a number of advantages for your business. It is a business strategy that provides immediate cost savings, but also the productivity of allowing you to focus on your core business. Your operating costs are lowered by not having to hire workers in-house, who require a salary, but office space, insurance, taxes, and the liability of hiring an employee.
Telemarketing in the Philippines
By: Paul Rivera | 22/04/2008 | Customer Service
When you want to increase your sales without increasing costs, your company will benefit from Open Access Marketing. We help companies reap the benefits of offshoring. You concentrate on your core business and we send you a steady stream of new leads.
The Illusion of "pay for Performance" Telemarketing
By: Brian Augustus Parnell | 13/02/2008 | Business
Insight to Pay for Performance Telemarketing and outsourcing.
Got a Question? Ask.
Ask the community a question about this article:
Frequently Asked Questions
Wireless bridge
By: LPC | 23-07-2008
How to install a bridge PNA85 from my router to a receiver?
For sell phone companies what are their gross sells?
By: sunshine | 23-07-2008
I have a solar-powered cell phone patent I am trying to get on the market. I am trying to find out the gross sells for any and all cell phone companies here in the US and over seas. If you have any information on this matter please e-mail me @ waxlrod@aol.com
What are their gross sells in cell phones for Samsung?
What are their gross sells in cell phones for Verizon?
What are their gross sells in cell phones for Nextel?
What are their gross sells in cell phones for Sprint?
What are their gross sells in cell phones for AT&T?
What are their gross sells in cell phones for Cingular Wireless?
What are their gross sells in cell phones for any other mobile cell phone company I may have messed?
I'm looking for the unlock codes for a I730 and ...
By: Greg | 22-07-2008
I'm looking for the unlock codes for a I730 and I50 phones from nextel?
Telemarketing question
By: qball803 | 22-07-2008
Last night my phone rings, it's an automated call and when I pick up I get this pre-recorded message from a satellite tv company telling me to press "1" to be connected to a live operator or press "2" to be removed. I've tried pressing "2" many times and still get the same %&$# call. This time I press "1" and ask the live operator to be removed. She promptly responded "Sir, you called me"
In this case, did I call them or did they call me? A friend of mine said I shouldn't bother the live operator unless I am interested in what they are selling, but these calls have been 3 times a day sometimes even calling my cell phone and I want it to stop.
Flashing 4x4 indicator light
By: KC | 22-07-2008
The 4x4 indicator light on the dash of my 1999 Expedition is slowly flashing. I replaced an old battery in the vehicle in hopes that would correct the indicator but it hasn't. Does anybody know why that indicator is flashing. I have no obvious operating symptons with the vehicle.
Who offers FREE reverse cell tele # look up? They ...
By: pearl | 22-07-2008
who offers FREE reverse cell tele # look up? They all say its free, but if you want the person's name they charge a fee. Thanks
Q&A Powered by: 
Latest Customer Service Articles
How to Find Great Sushi
By: 10x Marketing | 25/07/2008
Do you need a Japanese translator to find great sushi? No! Just follow these steps to find the best sushi in your area.
Mogul Energy Announces Sea Dragon Energy Inc.‘s Ipo
By: atomxiao | 25/07/2008
The common shares of Mogul Energy are quoted on the OTC Bulletin Board (OTCBB) system under the symbol 'MGUY,' and the Frankfurt Stock Exchange ("FSE") under the symbol 'BKX'. Further information concerning Mogul Energy can be found in the Company's filings with the U.S. Securities and Exchange Commission (http://www.sec.gov).
Forward-Looking Statements:
The common shares of Mogul Energy are quoted on the OTC Bulletin Board (OTCBB) system under the symbol 'MGUY,' and the Frankfurt Stock Exch
The Weighty Burden of Anticipating Customer Needs
By: Kirsty Dunphey | 24/07/2008
Find the way to say yes to your customers, instead of no, don’t or can’t.
Rain Bird Rain Sensor
By: Kathleen Chester | 23/07/2008
The Rain Bird RSD Series Rain Sensor is extremely durable and visually pleasing. It is apt for residential complexes and also for commercial places.
Logo Reference Materials
By: Robert Johnston | 23/07/2008
If you have decided to design your own logo but aren’t sure where to start or if you can’t come up with any ideas, here are some resources that will educate and motivate you.
Learning Forex Trades
By: itmar | 23/07/2008
This article is for the traders who want to make some bucks from forex trading. Before you learn more about forex trading, out of 10 traders 7 persons keep losing money in this market; and the rest work freely from their house and earn millions. Rest 30% might be those with insider news, or those with forex trading skills and knowledge.
Understanding the Nanaimo Real Estate Market
By: Gary Bowen | 23/07/2008
Nanaimo is the real estate market provides exceptional options for investors and residents. Location of Nanaimo is good with its huge appeal for professional, tourists, retirees, artist, tourism associated- business & enthusiasts. They require for authentic property in this city is kept by Nanaimo's status just as gateway of Vancouver Island. The opportunity of eco tourism can't be hyped, with global visitors. Millions of the visitors are drawn to unbelievable power of west coastline beaches.
Preparing Your Home for Sale
By: Gary Bowen | 23/07/2008
The purchase or ownership of a house is a greatest investment that you make in your life. There are many beautiful areas in Nanaimo. Campbell River grows formwork of miners, fishers and foresters. Giant Mountain, beaches & vistas surround it. Campbell River is really astonishing place to work and live. It is a hub for tourism, shopping, arts and industry. Campbell River is a gateway of courage & adventure.
|
|
Business 
