Paul Rivera is one of the owners and founders of Open Access Marketing, an American owned and managed business process outsourcing provider with headquarters in San Carlos, CA and facilities in Makati, Philippines. Please feel free to visit www.openaccessmarketing.com or call 800-626-9479 for more information on our outsourcing solutions.
Open Access Marketing is a telemarketing company headquartered in the Philippines. We do outbound calling, appointment setting, lead generation and several other outbound type calls from our offshore center in Makati, Philippines. Our services are effectively utilized by many different industries including health, consumer energy, and financial services.
More than twenty five companies currently are serviced by Open Access Marketing employees. The calls are made from our multiple-floor center in one of the most technologically advanced buildings in Makati that operates around the clock to communicate with customers in every time zone.
Each operator speaks English clearly and has a script provided for each call. They are individually trained by our staff. Numerous national companies have Philippine call centers such as Microsoft, Dell, American Express and Citibank. We are focused on assisting startups and medium-sized companies with their offshore expansion.
Our telemarketers are trained in accent neutralization, sales education, and Western culture exposure. Our agents are prepared to be effective communicators immediately. They are given scripts to set appointments, generate leads and make sales for your company now. The agents are able to speak correctly to consumers and businesses in all capacities from CEOs and executives to individual customers.
There is a huge financial advantage to offshoring your telemarketing with. You can reap an immediate 40% to 50% savings compared to the United States cost. These savings automatically create a higher ROI for your company. Our agents are just as skilled as traditional, excellent telemarketers. Approximately 95% of our employees hold a college degree. The call center is their professional choice. Thus, they are truly diligent and productive.
When you want to increase your sales without increasing costs, your company will benefit from Open Access Marketing. We help companies reap the benefits of offshoring. You concentrate on your core business and we send you a steady stream of new leads.
- Related Videos
- Related Articles
- Ask / Related Q&A
- Call Centre, Contact Centre, Telemarketers, Telemarketing Staff, Customer Service & Csr Career Guide
- Is The Recession Hurting Your Customer Service ?
- Customer Service For Huge Profits
- Outsourcing of Customer Services & American Labor Force?
- : How Does the Outsourcing of Customer Services Effect American Labor Force?
- Customer Service Jobs Require More Than A Smile
- Inbound Customer Service- A Key to Successful Business
- Customer Service Call Centers cater pure professionalism




Mobile Spy Software
By: Key Logger | 01/01/2010Pocket PC forensic software is investigator utility that examines Windows mobile phone. Windows cell phone analyzer tool is fully capable to extract audio video files, database records, operating system version, registry details and network status.
Packers and movers expertise
By: vijay | 01/01/2010Aim of these packers and movers companies is to provide a smooth packing and moving services making it cost effective for the clients. They try to give full satisfaction to their clients irrespective of the destination their clients want to shift their home or business. Besides customers’ satisfaction the aim of the packers and movers Delhi is to ensure delivery of goods in time and in a completely safe condition.
Beyond The Traditional Answering Service…Choosing the Right Provider
By: Nancy Hardy | 31/12/2009Avail 24 hours answering service for your business or for personal use and handle all the calls efficiently and timely.
Shifting Made Easier with Reputed Packers Movers Company
By: john michal | 31/12/2009In India you will find several moving companies offering packing and moving services to the clients. So it truly becomes harder to find the right shifting services provider in the locality. Everyone promises to provide hassle free packing and moving services, which make people, confuse to find the right packers and movers company. Well if you take out some time this problematic task can be made easier and in a simpler method.
Virtual Call Center Software Helps Routes Your Call To A Skilled Agent
By: Walt Robertson | 30/12/2009Consumer market has become propellant, and within these alterations it has become compulsory for contact centers to answer quickly in order to be efficient in offering services to their clients, and to retain them also. Contact centers are expected to render help within this construction and in agreement with customer requirements.
Data Process Outsourcing develops better statistics
By: Jack Morkel | 30/12/2009Data process outsourcing is the process of acquiring desired hidden information from the piles of data collected for analysis. It is like extraction of relevant information from large databases for some special task.
Make use of Direct Marketing to Enhance the Customer Experience
By: Marcus Sen | 30/12/2009Direct marketing is a tool in the hands of organisations to gain an insight into the minds and ultimately judge the responses of the customers.
Collection call center most difficult job
By: Jack Morkel | 30/12/2009Collection call center is one of the most difficult and least reputed jobs in the market. Many a times, the borrower has a genuine problem, and then the person can opt for some kind of rebate in payments.
Tactical Uses of Telemarketing
By: Paul Rivera | 31/10/2008 | Customer ServiceThe goal of this white paper is to provide a framework for telemarketing outsourcing decisions. By detailing some of the broader, tactical benefits of retaining outside telemarketing services, this paper will both provide a template for fully-realized cost/benefit analysis, and suggest criteria for selection of a telemarketing company.
Outsourcing Your Customer Support
By: Paul Rivera | 27/03/2008 | OutsourcingOutsourcing your customer service to a call center brings a number of advantages for your business. It is a business strategy that provides immediate cost savings, but also the productivity of allowing you to focus on your core business. Your operating costs are lowered by not having to hire workers in-house, who require a salary, but office space, insurance, taxes, and the liability of hiring an employee.