The organization was established to deal specifically with victims of sexual abuse and sexual assault. Over time our service has broadened to include services to those whose lives are affected by domestic and family violence, homicide, relationship difficulties, grief, addiction, depression or anxiety.
Counselling Services Centre is the only Agency in Counties Manukau providing a 24 hour, 7 day per week response service for victims and survivors of sexual assault.
Our Crisis Intervention Team consists of a group of qualified and experienced women who are there for you and your whanau.
We work alongside the Police and medical professionals to support you, the survivor, and your whanau, during Police statement taking and medical examinations.
We are able to organize ongoing support for you, for example counselling at the Agency. Or we can link you to other Agencies in the community who may be able to assist and support you.
Our 24 hour Crisis Line is available for women and men who have suffered from sexual assault and are in distress. In addition we can provide advice about making a formal complaint to the Police, and talk through your options with you.
Unfortunately we are unable to provide an afterhours telephone counselling service should your concerns not relate to sexual assault or sexual violation. However, we are able to provide contact numbers for other Agencies who can provide telephone counselling.
Who are we
Counselling Services Centre was set up in 1986 as South Auckland HELP Foundation, delivering both Counselling and Crisis Support Services.
In 1998 we became a registered Charitable Trust after changing our name in 1992 to Counselling Services Centre due to the expanding needs of the Counties Manukau community.
The organization was established to deal specifically with victims of sexual abuse and sexual assault. Over time our service has broadened to include services to those whose lives are affected by domestic and family violence, homicide, relationship difficulties, grief, addiction, depression or anxiety.
We provide services to people living in the Counties Manukau/South Auckland district – the Bombay Hills to Otahuhu, including Manukau East and Maraetai.
There are 2 parts to Counselling Services Centre – Crisis and Counselling.
Crisis Intervention Team
1. Our experienced Team of Crisis Intervention staff provides a 24 hour, 7 day per week sexual assault call out service for adults (men and women) and young people 13 years and over. For young people 12 years and under and their caregivers and whanau, we will support and assist you through to the appropriate Agency
2. We focus on you as a survivor and provide support to you and your whanau during Police statement taking, and forensic medical treatment and examinations
3. We provide follow-up phone and face-to-face support and can arrange ongoing counselling for you, at the Agency
4. Your safety and confidentiality is paramount
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