Resolve "Operation terminated with error -338" to recover mailbox exchange server
Microsoft Exchange Server is used to store the information of the users in a database file i.e. (edb) and it has corresponding mailbox for each user. The information from the mailbox is accessed via email client application such as Microsoft Outlook. MS Exchange Server keeps data very safely meaning that no chance of data loss but any technical thing is prone to faults so errors or faults with Exchange Server is not very surprising matter. It may get corrupt or become erroneous due any of the following reasons:
- Malware infection in the computer
- Improper shutdown of the system
- Server failure
- Corruption of File Header
- Hardware malfunction
- Accidental deletion of User Mailbox
- EDB file reaching its size limit of 16 GB.
At the time of accessing the data like emails, drafts, contacts, meeting schedules etc from this corrupted edb file, you will receive many error messages but you will not be able to access the data. To access the data from the edb file you need to recover the database using Exchange repair utilities.
If you are an administrator then you can use eseutil commands to check the database integrity, it may give error like "Operation terminated with error -338 ( JET_errBadParentPageLink, Database corrupted)…". Further, if you execute isinteg command, this might not give errors. The error -338 generates due to corruption of parent database.
Solutions of the above issue generated:
- You need to check the last online backup. If that is available and valid, restore from it
- Create a new mailbox and move all likely mailboxes into a the new mailbox
- If the above methods could not recover the mailbox, use esesuitl /r (soft recovery) or eseutil /p (hard recovery) commands to repair the corrupted database. You are recommended to backup your database before using the methods.
f the mailbox still could not be recovered, you will require to use third party software. The best know for this purpose is Stellar phoenix mailbox exchange recovery software. It will definitely recover the corrupted mailbox. This tool will be easy for you to recover the mailbox without harming the data. It supports Exchange Server 5.5, 2000, 2003 etc and is compatible with Windows 7, Vista , XP, 2003, and other versions.
Questions and Answers
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EDB file in which Exchange Server stores all information, sometimes get corrupted due to various reasons such as database header corruption, hardware issues, abruptly exiting the Exchange Server, etc
The transaction log of first storage group in Exchange Server is E00.log, which is renamed and then closed with a consecutive number once it gets full. Since this is the only file that is active and being written to, it can easily get 'torn writes'.
Creating backup is most excellent way to prevent data loss and in Exchange Server, you can easily backup entire database to either an online or offline storage media. When a database corruption like situation occurs, you can easily restore database from backup.
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