It goes without saying that personal training sales are one of the aspects of your professional fitness business which you cannot afford to overlook. If you have never considered yourself to be a sales person, then perhaps you have to reconsider the industry you are in. To get new clients on board you have to be able to close the sale.
Understanding the difference between a prospect and a client is also important. A prospect is taking a look at your service, they want more information and they are window shopping so to speak. A client has already retained your services for their fitness needs and they have paid you for these services.
A sale is never closed until the actual exchanging of money takes place. A prospect should never be considered to be a client until this happens. As one of the most important rules of sale, you don't count your chickens before they have hatched. When you meet with a prospect you have to close the deal by the time the meeting is over. You can't allow them the freedom to consider your services as they will find any reason for not going through with it.
Remember to never sell on the fly, you have to set aside a certain amount of time for a meeting, however long you think it will take, and make this known to your prospect. If you think it will take 45 minutes, then set aside this time and let the prospect know how long the meeting will take. You want their entire attention on you while you are pitching your services to them and neither one of you need distractions.
Not all prospects make good client, and you want the kind of clients that will be walking billboards for your services. You have to know when a prospect is going to be a good client, so don't waste any time on prospects that show no potential. Your time is valuable so you don't have to meet with every single prospect that comes your way. Your business is serious and they should also be serious. So draw up a list of questions to ask them to determine this.
In the meeting you are going to have to ask what you prospect hopes to achieve out of making use of a fitness professional. You need to determine what fitness goals they have and how they would like to achieve these. By all means offer them some price options, but don't allow them to select the cheapest option if it will not meet the goals they intend for themselves. It will detract from your professional expertise.
You have to allow the prospect to leave the meeting after having offered them a last opportunity to turn down your proposition. No one enjoys suffering from buyers remorse and it is best to get this done and out of the way while you are still in the face to face meeting.
These are very simple and in most instances, obvious method for closing a deal in personal training sales.
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