Myths and Realities of Application Management Services

Despite being one of the revolutionary IT concepts, the general perception about application management services has not been as encouraging as its promise. There is still misunderstanding around what it is and what its true benefits are. By taking a look at the most commons myths that have arisen around this subject, we’ll see how application management can truly bring a favorable change in how we create a more efficient and knowledgeable business environment.

1.       Application management is ONLY about cost saving: The biggest myth about application management is that it is primarily a cost saving practice. Though it is true that cost-savings are a benefit of such services, it is a misconception that companies solely choose application management to find ways to reduce their IT spending. In fact, in addition to the speedy deployment and implementation of your business applications that application management services provide, it allows empowers your business with a vast pool of application experts, resources and tools to leverage the full potential of your applications. Best of all, this “applications A-Team” keeps your critical software systems up to date, high performing, and available. 

2.       Only small or ecommerce businesses need application management: Another myth about application management is that it is a concept for only those companies who have minimal IT infrastructure or ecommerce only needs. The fact is that application management is suitable for enterprises of all sizes and in all industries. Today, most of organizations, irrespective of their size and nature of business, rely on business application systems to manage processes, sustain supply chains, drive operations, and maintain customer relations. And with these applications, including enterprise solutions such as SAP, Oracle, PeopleSoft, Hyperion and Siebel, more deeply ingrained within enterprises than ever before, it is even more important to ensure you achieve the maximum value from your applications.

3.       Application management is not a good option for a heterogeneous application environment: A common misconception is that application management is not a good choice for a heterogeneous application environment. The reality is application management lets enterprises do more with less within heterogeneous environment. Today's applications can run over distributed, heterogeneous environments, enabling rapid and fluid application deployment while helping to detect potential problems within a heterogeneous and diverse application environment. 

4.       With application management, applications and data are not secure anymore: A pervasive misconception is that outsourcing your application management needs to a third party leaves your applications & data’s compromised. Quality application management providers not only guarantee full responsibility for its security, but also ensure your application’s performance, scalability, reliability, security, continuity, and compliance. This means, your applications are monitored and managed on the measurably defined Service Levels. In fact, application management services can dramatically improve your organization’s ability to design, develop, test, and maintain the security of applications in all phases of the development lifecycle. In this way, applications can be made more secure at the start of the development process, and data is properly protected.

5.       Application management takes away your control over your applications: The reality is that the application management improves management, control and flexibility with maximum convenience. By using application management services, you can monitor and debug your applications more easily. You also gain deep visibility into applications and its supporting physical and virtual server networks, resulting in greater operational control, better reporting, and a higher rate of on-time, on-budget application delivery. Plus, Service Level Agreements guarantee application control, customization care, and performance to ensure your requirements are consistently being met.

NaviSite has been a leading application management provider, offering a full range of application management services for leading business applications including Oracle e-Business, SAP, PeopleSoft, and Microsoft Dynamics.