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Unauthorized Access of Credit Reports: Your Rights Under the Law

Your credit report is your private financial information. This information is every bit as private as any private financial information you keep in a locked drawer in your home or office. You have an absolute right to keep it private.

Your credit reports are maintained by various credit bureaus. The three largest and most famous credit bureaus are Transunion, Equifax and Experian.

Unlike a locked drawer in your home or office, however, the only thing someone needs to obtain your credit report from a credit bureau is an account with that bureau. Thus, anyone with an account has access to your credit report, whether or not you have given them permission to access it.

Examples abound where businesses have accessed credit reports wrongfully, without permission and without a proper purpose. I have heard of insurance industry law firms and insurance companies pulling credit reports for personal injury plaintiffs to find out if they're financially strapped, and thus more likely to accept an insufficient settlement offer. Some unscrupulous companies pull credit reports to find out if you qualify for a loan they are offering, before they have even contacted you about the loan. Some pull it for less savory purposes yet, such as to determine where you shop and spend your money. These are all improper purposes for accessing someone's private credit report.

All of this information is private and legally is supposed to remain private unless one of two things happens:

1. You give someone permission to pull your credit report, or,

2. The person pulling your credit report has a permissible purpose for pulling it.

There are very few permissible purposes. The law is really your only safeguard against unscrupulous persons pulling your credit report for improper purposes.

Examples of Giving Someone Permission to Pull Your Credit Report

Whenever you apply for a loan or a credit card, you normally sign a form which gives the prospective creditor permission to pull your credit report. This is the usual manner in which credit card companies, car dealerships and lenders access your credit report.

Beware, however, that some companies forge consumer signatures on forms to gain permission when they don't have the consumer's legitimate permission to pull your credit report. Thus, telemarketers cannot pull your credit report without your permission even if they are trying to sell you a loan. Car dealerships do not have permission to pull your credit report simply because you walk onto their lot to look at a few cars. If you pull your credit report and you find instances where companies have pulled your credit report without your permission, suspect that they may have done so by forging your signature. This happens more often than most consumers realize.

Examples of Permissible Purposes for Pulling Your Credit Report

There are very few: in response to a court order, in connection with an employment application and when a consumer actually applies for credit or insurance.

If you do not initiate the transaction, then a credit card company may only pull your credit report if they are making you a "firm offer of credit," which is definitely quite a bit more than those endless letters from credit card companies telling us that we've been "Pre-Approved", but we have to fill out an application anyway.

Persons or companies who pull your credit report must certify that they are pulling it for a permissible purpose. If a company pulls your credit report for a permissible purpose and then uses it for an impermissible purpose, then that company has violated your rights and the law. Companies may only pull and use your report for a permissible purpose.

In general, you need to pull your credit report and inquire into any credit entry for a credit card company, a finance company or an insurance company you do not recognize. It may well turn out that some company has pulled your credit report without your permission and without a permissible purpose.

How Do I Find Out if Someone Has Pulled My Credit Report Without A Permissible Purpose?

Pull your credit report from the three major credit reporting bureaus. They often share information among themselves, so negative credit entries to one bureau frequently find their way onto your credit reports with the other two bureaus.

If you see entries on your credit report concerning companies pulling your report without your permission, or companies you do not recognize, then you should inquire further as to whether someone has improperly accessed your credit report.

The answer, unfortunately, may well be a yes.

Why is Impermissible Access to One's Credit Report Harmful?

Apart from being an invasion of your privacy, credit "pulls" actually lower your credit score. Someone who pulls your credit report without permission and without a legitimate purpose directly harms you by affecting your credit score.

What are My Remedies If I Discover that Someone Has Wrongfully Pulled My Credit Report?

If you have any questions or doubts, first contact the company which pulled your credit report and ask them, in writing, why their company name appears on your credit report. Sometimes there is an innocent explanation, but don't be surprised if you get the run-around or if it turns out that this company did not have any permissible purpose when they pulled your credit report.

If you do find out that there has been an impermissible pull of your report, or if you just cannot get good answers to your questions, then see a lawyer. You are entitled to a penalty per violation of your right to financial privacy, even if you do not directly suffer damage as a consequence of the improper pull. There is also the potential of punitive damages, as well as any out-of-pocket losses you have suffered. The statute also provides that the person who improperly pulled your credit report must pay for your attorney's fees, so these cases are frequently affordable even to consumers who cannot otherwise afford an attorney.

Robert F. Brennan, Esq.
Robert F. Brennan, Esq. is a principal with Brennan, Wiener & Associates, an AV-rated law firm in La Crescenta, CA.  His firm specializes in consumer protection litigation, including wrongful credit damage and abusive debt collection.  He can be reached at: http://socalcreditdamage.com
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