Jeff Evans provides leadership presence through The Gaian Group, which offers executive coaching and transformational leadership coaching to clients.
Phase Two: Detailing Business and Work Units
After the dust has settled, move on to the second phase, beginning to put more detail into the design concept. Much of this requires too much work (including some analytical tradeoffs) to be completed in the workshop setting. The design returns to smaller groups who complete the specifics about what is required from each work group, requirements for support groups, and the output agreements
for each work group.
After this phase, when the provisional design is fixed at the level of detail needed for minimum critical specifications, it must be approved by the ultimate decision makers and validated by the population.
Phase Three: Completing Design
The final phase of design is done by the people who are actually in the jobs and is completed in Task IX, Managing Transitions.
Summary
The work of Task VI has brought the requirements for the future into a provisional design of processes and structure for the organization. The work began by creating an approach to design that is consistent with the engagement strategies for the overall change. The designers, who have been immersed in the data since Task V,
begin designing the processes for high performance. They begin with the technical system and jointly optimize with the human system. During the process, the group achieves the required consensus on an operating philosophy (OP1/OP2/OP3) and considers the requirements for quality of work life.
The work culminates in a provisional design that outlines the overall business and work-unit structure, the support system requirements, and the minimum critical specifications for the rest of the organization. You should remember that the design is not complete. There will be many details to finish at the work-unit level, as well as some major support systems or components of the design that have not been completed. The next task outlines the work required to move this provisional design into a sanctioned and operating plan for the organization.
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