Communication at work: Empower Yourself with Great Communication Skills!
Speaking with power is not about force. It's about respecting yourself and your listener as you exchange information. Good communication involves patience, listening, and the ability to deliver clear messages. Communication at work can become difficult when too many people have rotten communication skills. Who's to blame? Who cares? Not to be flip but the reasons for poor communication habits are numerous and complex. There's far more to gain by focusing on the solution, which is surprisingly simple.
The solution is to equip everyone with effective communication techniques. You wouldn't sit down to play a game with 4 people let alone 40, 400, or 4000, without everyone understanding what the game rules are and the goal. How do you win the game? Yet most companies make almost no effort to equip their employees with the tools (good communication skills) to work together to 'win' in business.
If a majority of employees lack effective communication habits, negative communication habits have a way of infiltrating the culture and blurring objectives while diminishing productive efforts. Domination, bullying, ridicule, politics, rude behavior, exclusion, avoidance, personal agendas, protecting one's 'territory'...countless tactics inhibit the constructive exchange of information. The result? Confusion, frustration, stupidity, turnover. No doubt you can add to this list.
If you own the company, get everyone some good communication training now. Make it a requirement for every new employee to review or learn 10 communication techniques. Equip people with the tools to respectfully disagree with each other. Conflict isn't a dirty word. Contrasting opinions flush out ideas and solutions. Point folks toward a goal, give them the communication tools to interact, and watch production soar.
You're not the owner? Fine, take charge and equip yourself. Start using positive, effective communication skills to address whatever insanity that's been frustrating you in the workplace. Be prepared to see resistance melt away. Watch in awe as your ideas are heard and you gather allies who want to support your efforts. Feel good about addressing situations with clear messages. Your self esteem will double, then double again as you get more done with less effort. You'll start to see good will around every corner and dysfunction evaporate. You'll feel like a super hero!
You may be thinking, "This woman is overstating the possibilities associated with basic communication skills." I've been in business for thirty years. I have a good education and many strong qualities that make me successful. The single best thing I ever did for my professional and personal life was to master a few communication skills. Don't wait until you're 36 years old, like I did. Do it today.
Using effective communication in the workplace can change your life. People will model your behavior. As you start winning otheres around you don't lose, they win too. We all know positive energy and positive feelings generate excitement. There's great fun to be had as you change your world. Onward and upward!
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