Robert Elliott is a senior vice president with Amaxx Risks Solutions, Inc. Over the past 20 years, he has worked successfully with many industries reducing Workers’ Compensation costs, such as airlines, health care, manufacturing, printing/publishing, pharmaceuticals, retail, hospitality and many other industries and organizations. Contact him at Robert_Elliott@ReduceYourWorkersComp.com
Establishing your company as thorough, polite and professional are key components to smooth workers’ compensation resolution.
A polite email to your adjuster requesting return to work status keeps the timeline moving along, even if the employee isn’t ready to return to work. Statistics show employees are happier and more successful in the long term if they can get back to work.
Here are 12 Helpful Tips:
1. Identify yourself as the injury coordinator at your company.
2. Include the case or claims number.
3. Explain you are reviewing all claims in their region.
4. Let them know your goal is swift resolution.
5. Tell the adjuster the main focus is determining whether injured employees can return to work.
6. Let them know your company has a transitional duty program.
7. Attach a copy of your special handling instructions.
8. Ask politely where “we” are with regard to the employee retuning to work.
9. Each case is different, but, for example you may want to note this employee does not seem to be healed or reached Maximum Medical Improvement (MMI) and even if MMI is reached, the employee may not be able to return to the original position.
10. Note you then have two options: either locate a different position within your company or put the employee in a vocational rehabilitation program to find another type of job. This shows an aggressive desire to resolve the claim.
11. Remind the adjuster waiting a year or more for the employee to reach MMI does not resolve the problem and only allows the injured worker to adjust to not working at all. (workersxzcompxzkit).
12. Ask for an email with any additional details and remind them of your weekly upcoming telephone conference you hope they will be a part of.
Free forms are offered periodically at http://www.reduceyourworkerscomp.com/free-workers-comp-form.php
To view Documents by WCK Modules visit http://www.reduceyourworkerscomp.com/documents/Doc-List-by-Module.pdf
Do not use this information without independent verification. All state laws are different. Consult with your corporate legal counsel before implementing any cost containment programs.
©2008 Amaxx Risk Solutions, Inc. All rights reserved under International Copyright Law. If you would like permission to reprint this material, contact Info@WorkersCompKit.com
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