The DMADV Methodology

Keep your Six Sigma implementation on track! This article shows you how to use, and get the most out of, the Six Sigma tools and templates available.

Launching a new business solution always involves risks. The secret to a successful launch is managing those risks and turning them to advantage. Critical risks include not understanding market needs, inability to secure sufficient and timely resources and ineffective communication of the solution

One way to encourage employees to take more initiative when it comes to correcting mistakes is to emphasize the possibility of having greater control over the solution. This article offers 4 ideas you can use to make a positive connection between correcting mistakes and greater control.

It's widely accepted that a positive attitude can give you a happier and healthier life, but it's less widely known that it can also help to make your business more successful. Entrepreneurs need many qualities to be successful, with one of the most important being persistence. Even if they fail at...

The Paperless Office is the heartbeat of any business office operation. Manage the hardcopy paper effectively in digital format and the burden and cost to handle mountains of paper is virtually eliminated. Paperless is one of the unheralded champions in business.

Disaster recovery (IT) is defined as the set of processes cum policies cum procedures that go into the "recovering and continuation of technology-related infrastructure that is critical to the basic functioning of an organization in the event of disasters that are natural or deliberate".

Are you an Inquiring Mind? To double your long-term memory, learn this secret of consolidating knowledge. This may be the most important information you have read since graduating. Start now.

Risk Management in bank operations includes risk identification, measurement and assessment, and its objective is to minimise negative effects risks can have on the financial result and capital of the bank. Banks are required to form a special organisational unit for the purpose of risk management.

Any Content Management System (CMS) worthy in its claim for usability point of view, it should be designed to empower either first-time as well as, non-technical content authors by allowing them to create, edit, and publish website content without knowing HTML.

Lean Six Sigma is a philosophy that aims at the improvement in value provision to the customer, improvement in process flows and elimination of waste. Lean deals with waste by shortening the time gap between the order and the shipment. The organization is based on six steps for continuous improvement. These steps are value, value stream, flow, pull, perfection and replication.

You may need to conduct some research for selecting a career at different times during your life and for different reasons. It may be required when you need to pursue a career for the first time or when you are considering a career change.

In the current business scenario, organizations strive towards exceeding the customer's expectations and achieving a competitive edge over rivals. This comes as an outcome of the long term planning, an achievable vision towards the goal and continuous improvement in the processes.

People make career moves for various reasons and under various circumstances in their lives. When older people change their jobs of their own free-will, it is a pleasant experience for them; but when the circumstances of life force them to look for a new job, it may be a very painful experience.

Many people don't know how to ask for a raise. The fact that you need more money to support your lifestyle is not reason enough.

Consciously or unconsciously, many of us wonder whether we have already found our dream job or have just settled for something in the absence of anything better. It is pretty much like a teen with the first flash of youthfulness looking for his or her soul mate.

While we all eagerly look forward to a fresh start in a new job, most of us are unwilling to find out how to conduct ourselves appropriately in a new workplace. It is not just about putting on a broad smile all the time or keeping our bosses in a good humor.

There are different activities undertaken in call centers; planning, call routing, after-call operations, research operations on unresolved calls, reporting and staff scheduling. The most important function is the handling of calls, inbound as well as outbound. This function is repeated a number of times throughout the day and needs lots of improvement.