Stephen Fairley is CEO of LawFirmMarketingStrategies.com and The Rainmaker Institute, the nation's largest law firm marketing company that specializes in helping small law firms. Attorneys visit http://www.LawFirmMarketingStrategies.com to claim your FREE marketing CD '7 Keys to a 7 Figure Law Practice'.
One of the biggest challenges personal injury lawyers face in marketing their law firm is finding new clients without spending a lot of time or money.
The solution, however, isn't a difficult as you might think. It is a well-known fact that people do business with those they know, like and trust. While marketing slogans and newspaper ads may cause people to know you or even like you, they will rarely do everything you need at least as quickly as you might wish. Referral marketing, on the other hand, can help a personal injury attorney achieve all those goals more quickly.
Referrals are the most effective way for personal injury lawyer to market their law firm and generate new business because every client is pre-qualified and enters the relationship with a pre-established foundation of trust.
So how do you receive quality referrals? Your legal marketing strategy should include these five key steps:
1)Define Your Ideal New Client Profile: Instead of wishing for any and every referral, you need to be specific. Are you looking for dog bite victims? Pedestrian accident cases? Motorcycle accidents? Don't open the floodgates; generate qualified leads so you can build referral relationships that last.
2)Educate: If your referral sources don't know what you're looking for, there is a slim chance they'll give you what you need. By educating your clients for specific referrals based on people they know who can use your services, you'll obtain a great number of quality leads.
3)Get More Than a Name: It isn't enough these days to receive a name and make a call. If you want to get ahead of the game, you need a formal introduction from one person to the next.
4)Say "Thank You": When someone sends a referral, you should pick up the phone to say thanks. You can also send a card or a box of chocolates.
5)Over Deliver: Whether you win every case or not, the most important thing is that your clients believe you did your best. By continuously providing high quality work, people will be proud to refer you to friends or family members who need a personal injury attorney.
As you can see, referral marketing is an incredibly valuable law firm marketing strategy because it helps you cross a trust-bridge from one relationship to the next. By fully understanding what it takes to generate quality referrals, you'll be more prepared than ever to market your law firm and reach your full potential!
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