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The essence of kaizen and its role in operationsThe present article discusses the notion of kaizen and its role as the integral part of TQM philosophy. The major points of interests are the core of the kaizen philosophy and what can be learnt from it, implementation requirements and the importance of corporate culture as one of the most important determinant of successful integration of kaizen (Papers4you.com, 2006). According to Imai (1997) kaizen is the philosophy of incremental continuous improvement with involvement of everyone. At first glance everything is pretty clear and simple - what you need to do is to improve the processes around to make things more efficient. However the first barrier which appear on the way to improvement are few questions: what to improve, why to improve, who shall improve, where to improve, how far to improve, far how much it will cost. All these questions are answered by kaizen. This philosophy stresses the high importance of working environment as the actual place of improvement and the source of information regarding improvement areas (Imai calls is gemba). Everything what creates wastes of resources - time, emotions, financial resources, raw materials, unnecessary steps - might be improved (muda elimination - Imai (1997). References Hammer M. & Stanton S. (1996) The reengineering revolution, Handbook. London: Hammersmith. Imai M. (1997) Gemba Kaizen : A Commonsense Low-cost Approach to Management, New York: McGraw-Hill Professional Papers For You (2006) "C/OM/28. What are the characteristics of total quality management?", Available from http://www.coursework4you.co.uk/sprtopem7.htm [22/06/2006] Papers For You (2006) "S/OM/23. Total Quality Management", Available from Papers4you.com [21/06/2006] Peters T. J. (1997) The circle of innovation: you can't shrink your way to greatness, London: Hodder & Stoughton Shigeo S. and Dillon A. P. (1989) A Study of the Toyota Production System from an Industrial Engineering Viewpoint - Norwalk, Conn: Productivity Press
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Article Tags: Quality, Operations, Total Quality, TQM, Kaizen Article Source: http://www.articlesbase.com/marketing-articles/the-essence-of-kaizen-and-its-role-in-operations-40457.html About the Author:
Copyright © 2006 Verena Veneeva. Professional Writer working for http://www.coursework4you.co.uk
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