As the CEO of Inspirion Inc., Misti Burmeister is committed to helping organizations and individuals reach their potential across the generations through individual and corporate coaching, speaking and emerging leadership seminars. She has worked with top fortune 500 companies, military leaders, national associations and education institutions around the country.
Misti Burmeister is a recognized expert in Generational Communication. Learn more about how to improve the communication between generations at Inspirion Inc.
Many times I have heard seasoned professionals complain that young professionals "want it all, without wanting to do the work." Jackie, a seasoned lawyer, shared a story about a young lawyer, Jason. Jason had been with the law firm for a couple of years and recently had decided to put in his letter of resignation. When Jackie asked Jason to help her understand why he was leaving, this was his response - "I'll do as many client dinners as you would like, but this office work is not for me."
Jason clearly did not understand how to contribute to the success of the law firm. Being a lawyer in a firm means that you are a part of a team - a team that serves customers and everyone must do their part so the customer receives great service. While going out to dinner with customers or potential customers is a great way to develop/strengthen relationships, it is only the icing on the cake. What is most important is a job well done!
Consider this: If every time you went to your hair stylist, they talked and talked but didn't do a great haircut, would you go back? Probably not! Conversation and relationship building are important and, it is true, people do buy from those they like, nevertheless, keeping clients and getting great referrals depends on client satisfaction above all else.
While you may not enjoy all tasks set before you, they are a necessary part of the business - if no one does them, the customer will not be taken care of properly. Remember, your customers keep you employed - without them, no one in your company has a job. Take a step back to see the bigger picture and look for ways to contribute to the success of your team/company. This way you will help build a great reputation for both yourself and your company.
If you are clear about your career goals, look for ways to align your goals with your organization's goals. If you are unclear about your career goals, use this time to test out different opportunities. Don't be afraid to ask questions about your job and the possibilities for advancement. When you understand what is available to you, then you can better determine your goals and request direction from your supervisors. Attitude is everything. Do what needs to be done without complaining, be patient, consistently communicate your career aspirations with the right people and do what's necessary for the success of the company. These are the actions of people who rise to the top inside organizations and over time, you, too, will be noticed and promoted.
Misti Burmeister is a recognized expert in Generational Communication. Learn more about how to improve the communication between generations at Inspirion Inc
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