We are a team of Online marketing and SEO professionals. We offer high end outsourcing services by providing an online portal, intended to offer public views on all aspects of outsourcing. For more information visit outsourcingstrategies.com">http://www.outsourcingstrategies.com">outsourcingstrategies.com
The first wave of offshore outsourcing was in computer programming, sending software development and maintenance abroad, mainly to India. The next wave, well underway, is shipping back-office business tasks overseas, like finance, payroll, claims processing, procurement and the like. That’s business process outsourcing, or BPO, in nerd talk.
Just how much of this back-office work can be sent abroad, how quickly, is a matter of some debate. These are chores that are semi-automated, a blend of technology and human skills. The labor-cost savings are still considerable — certainly on per-worker basis — despite a weak dollar and rising wages in nations like India. But these are also tasks, more so than programming, that often require knowledge of specific industries, business practices, even local cultures. The customer-service travails of Dell, which put a lot of its call-center work in India and later brought much of it back, is a cautionary example.
A report presented this week to India’s big software and services trade association, NASSCOM, concludes that the offshore BPO can grow explosively for years to come. The report done by Everest Research institute, an outsourcing advisory firm, found that the addressable market for Indian BPO outsourcers will be $220 billion to $280 billion by 2012. Today, the report says, the total offshore BPO market is about $28 billion, with the Indian-sourced portion of that at $10.2 billion.
Rod Bourgeois, an analyst , who conducts joint research with Everest, notes that this means the current Indian BPO market is less than 5 percent of the potential market opportunity. So the Indian BPO market, including the big offshore arms of I.B.M., Accenture and others, should grow by 30 percent a year or more for a while.
- Related Videos
- Related Articles
- Ask / Related Q&A
- Cut Costs With Professional HR Outsource Services
- Benefits and Latest Trends of it Outsourcing Services
- Competition Leads to Higher Value Outsourced Services
- Global Hr Outsourcing Dealing With the Long Tail
- Offshoring Development - Testing the Water
- Types of Outsourcing Services
- Cross Border Project – a Leading Provider of Ukrainian it Outsourcing Services for the German-speaking Countries – Has Become a Sponsor of the Uof2007
- Creative Web Development and Designing Services
What is a Conference Call Center?
By: James Mcguire | 07/01/2010Conference call centers are usually for individuals or businesses without the technology to conduct these conference calls.
Don’t Make These Mistakes when Using Outsourcing for your Business
By: Bob B Hamilton | 07/01/2010As more online entrepreneurs discover outsourcing, the competition for some resources is becoming very strong. Yet with outsource support available from seasoned experts around the globe it would seem there’s little worry for those who carefully define their needs and then go after the very support needed to achieve the Internet marketing success they seek. Sure, for the first-time user there are definitely risks and challenges ahead.
Let Outsourcing Power your Internet Marketing Business Forward
By: Bob B Hamilton | 07/01/2010Are you creating your first website? Rather than laboring for hours on end and finding you made a mistake with your new website, let a proven expert handle it for you. You define the specifics and what the finished products will look like. Next outsource to an expert. Rather than laboring for hours and hours to first write and then submit articles, let an expert do it for you.
What Does It Take To Be A Successful Freelancer?
By: Lynn Keeler | 07/01/2010Working as a freelance writer can often be frustrating. By following a few simple guidelines though it can mean the difference in getting not only new clients but repeat business as well.
5 Tips for Brand New Freelancers
By: Angela Chavez | 06/01/2010If your brand new to freelancing or thinking about getting started then you will discover 5 important tips that will help you create a strong foundation for your freelance business from the beginning.
Freelancing Fees: How Much Should You Charge for Your Freelance Projects?
By: Angela Chavez | 06/01/2010It can often be challenging when deciding how much to charge for your freelance projects. This article gives you five points to consider before you charge your client.
Outsourcing trends to watch out for
By: Tommie Pope | 06/01/2010Regardless of the impact of the global recession that corporations are still facing today, this new year brings forth a new wave of expectation for companies prepared to outsource and those that expect a higher BPO demand. a lot of countries are joining the BPO bandwagon, and buyers opt to outsource for reasons beyond savings. At the start of 2010, it is interesting to figure out and predict the different factors that may set the tren...
Outsourcing trends to watch out for
By: Aaron Mckinney | 06/01/2010Despite the impact of the global recession that corporations are still facing today, this new year brings forth a new wave of expectation for companies ready to outsource and those that expect a higher BPO demand. a lot of states are joining the BPO bandwagon, and customers opt to outsource for reasons beyond savings. At the onset of 2010, it is interesting to ascertain and predict the different factors that may set the trends in the ...
The Importance of Accounting Outsourcing in Today's Business World
By: Fleming Parker | 11/07/2008 | OutsourcingA proper accounting system is essential to any business whether big or small in order to manage its daily functions and keep the business running successfully. For any successful business, the main obligation is to maximize profits, minimize any loss and at the same time maintain its position as a responsible entity within the society.
Software Outsourcing in India
By: Fleming Parker | 03/06/2008 | OutsourcingIndia is enjoying a new wave of corporate success, thanks to the new wave of Offshore Software Development Outsourcing. Today, software outsourcing has become one of most successful strategy for the businesses and the number of investors keeps growing.
Myth-busting Offshoring
By: Fleming Parker | 03/06/2008 | OutsourcingOver the electronic transom comes an angry editorial from Fred Bergsten, a well-known trade guru at the Peterson Institute for International Economics in Washington, decrying the U.S. Congress’ recent refusal to extend the president’s fast track authority, thus effectively ending a three-decade tradition in which Congress votes thumbs up or down on his trade deals but, with the exception of the odd clause here or there, doesn’t re-negotiate them.
The Sky's the Limit
By: Fleming Parker | 03/05/2008 | Outsourcing"Cloud computing" is on course to revolutionise the internet "The cloud, IMHO, is the future, whether you grok it now or not." This was the 73rd comment left under a post on Techcrunch - Silicon Valley's favourite tech blog - last month.
Top 10 Reasons Outsourcing Mortgage Loan Processing Makes Sense
By: Fleming Parker | 19/04/2008 | Outsourcing1. You can save money with mortgage loan processors. (During slow times, contract loan processing saves you from paying your loan processor to reorganize their stress ball collection.)
Can Outsourcing Inject Health Into Healthcare Industry?
By: Fleming Parker | 05/04/2008 | OutsourcingFacing extreme pressure to reduce costs and improve service quality and breadth, healthcare organizations, especially those in the United States, are increasingly looking at alternative service delivery models like information technology and business process outsourcing, to improve both the efficiency and effectiveness of their back-office and support operations.
Outsourcing--life After the Contract
By: Fleming Parker | 25/03/2008 | OutsourcingThe U.K. public sector outsourcing has overrun by billions, according to a recent study by the European Strategy Services Unit. Blowing the budget, delays and terminations are rife. The report revealed that 105 projects had overrun costs of more than £9 billion (US$18.1 billion), with an average over-expenditure of 30.5 percent.