The Philippines bags ‘Offshoring Destination of the Year’ in UK for the 2nd time
The international spotlight is on the Philippines once again, and this time it shows that it is a force to reckon with.
Last October 15 this year, the Philippines received the Offshoring Destination of the Year for 2009 at the 6th Annual National Outsourcing Association Awards in the United Kingdom. This is the second time the country has won the prestigious award since 2007. It recently bested four other countries such as Malaysia, Egypt, Russia and Sri Lanka in bagging the title.
“We were elated when we heard about the award,” said Fred Chua, chief executive officer of Magellan Solutions Outsourcing Inc., an expanding Philippines-based call center which serves small to medium enterprise markets around the world. “This is victory for all of us in the Philippine outsourcing sector.”
The National Outsourcing Association is the recognized body for the outsourcing industry in the United Kingdom. The association judged countries for this award on a set of criteria covering the country’s advantages, attractiveness to UK companies, its level of market penetration in the UK, and availability of outsourcing areas.
“This is definitely great news for small to medium sized businesses considering outsourcing offshore like in the Philippines. Whatever resources they currently have should still encourage them to explore outsourcing in spurring business expansion. This is the best time for them to see the benefits of partnering with a call center provider in the Philippines,” Chua added.
Top global industry sources have cited the Philippines as one of the fastest growing offshore destinations in the world. Chua attributes this reputation with the country’s proficient English-speaking workforce, telecommunications and real estate all working in synergy to provide world-class services to the international clientele. The latest outsourcing award is another feather on its cap of achievements.
“The Offshoring Destination Award affirms our industry’s steadfast commitment to providing the highest level of service, whether it’s for business with large operations or a small to mid-sized business with limited resources,” Chua said. “We will strive even harder to pursue our growth in the years to come.”
(ArticlesBase SC #1365798)
Article Tags:
Inbound Call Center
,Philippines
,outsourcing
,tech support
,offshoring
,Award
,offshore customer service
,outsourced customer service
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