Making A Faulty Product Claim

Consumers are afforded much more protection nowadays against manufacturers and retailers. This is due to the Consumer Protection Act'87 which now made it much easier for consumers to make a claim if they receive a defective product which results in their injury. According to this Act, if a product causes injury to the consumer, the manufacturer is immediately responsible. The manufacturer is accountable for ensuring that everything we buy is subject to high regulatory standards in order to ensure quality of product, and upkeep of safety. However, these safety regulations are not always met as consumers complain of an accident or injury occurring from using the product. The injury or illness arising from using the product could be the result of anything, from the design of the product, to a mistake in the ingredients of the food. If you have been harmed as a result from purchasing a defective product, you may be able to make a claim for compensation.

A product is usually described as being faulty when it fails to meet the safety standards a reasonable person would expect. These could range from hidden problems with the product, to inadequate safety warnings being provided, or the suitability of the product for which it was advertised.

The types of injuries that can be caused by using a defective product are vast. However, some of them can include the following:

defective toys

using unsafe cosmetic products

defective equipment and appliances

defective pharmaceutical products

defective toys

The manufacturer is responsible for every part of the product and can be held liable for failing to observe various defects in the product. This could involve failure in the design of the product, the result of which made the product dangerous to use. Sometimes the manufacturer fails to provide satisfactory product warnings to reflect the dangers and risks associated with using the product. Some manufacturers are warned about potential defects in their products but fail to act. This makes them negligent.

Factors to consider before you make your claim

Before you make a claim it is important that you are able to provide evidence that it was the defect in the product itself which resulted in your injury, and not due to your own mishap. These situations can become quite legally complex as some people confuse a low-quality product with a defective product.

Secondly, it is important to note that you can only claim negligence if you can prove that you followed the instructions given in the manual and gained an injury as a result. In other words, you cannot blame the manufacturer for your injury if you did not follow the instructions provided in the manual.

Making a defective product claim can be a tricky process, as sometimes it is not easy to tell whether there was a genuine manufacturing mistake in the product. However, our solicitors will assess your case and help you in your claim for compensation, should a defect be found.