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How Can Professional Services Automation Can Benefit a Growing company?

Professional Services Automation (PSA) offers a cost-effective way of driving or exceeding your business goals. It presents an integrated solution in connecting your team to your clients and partners, all into one system. With the hassles involved in managing processes and overseeing daily operations, it allows you to focus on more important things, enabling you to find new ways to satisfy your clients, find more opportunities and grow your business. PSA is one of the most accurate tools that you can use to improve the overall aspects of your business’ operations. Here are the 11 ways by which PSA can elevate your business performance, competitiveness and productivity to new heights.


1 The nature of professional services usually matches people to jobs. One common example of this scenario is the existence of contractual employees. These days, businesses usually have a short-term need for workers. So instead of hiring a full-time staff, companies hire people on a per-job basis. Professional Services Automation relieves the company of the need to constantly hire and re-hire people by taking over some of tedious hiring tasks.

2 The process of evaluating people and matching skillset or skills to short-term job opportunities is time-consuming. By using PSA to computerize the applicant evaluation task, the company can review hundreds of resumes per hour. It speeds up the hiring process and streamlines the delivery of the best person for the job.

3 The entire suites of PSA software is also designed to perform tasks such as drawing contracts and letters, billing and handling payments. This feature hastens company operating practices and optimizes its day-to-day productivity.

4 Thanks to the smart program of PSA, companies can easily track the availability of potential employees as well as the availability of related jobs. We are talking about managing spreadsheets and bulk of paperwork here. PSA cuts down precious time in managing these tasks.

5 On-demand PSA software solutions helps consulting firms gain a considerable increase in the project margins by improving service, which in turn reduce project cancellations.

6 Since PSA gives companies and businesses more time to focus on the growth of their business rather than dealing with the less important yet time-consuming tasks, they easily maintain or increase their market shares.

7 PSA ensures timely delivery of client projects as well as the resources required for such projects since it delivers faster and more efficient project management and up-to-date documentation as in time recording, billing and reporting.

8 The PSA systems that are integrated with accounting tasks improve the performance and speeds up job of CRM and payroll systems.

9 PSA system’s involvement with the core financial applications of companies can deliver a minimum of 6 percent increase in utilization.

10 Talk about setting a new benchmark for productivity increases, the practical use of PSA system finds a way for companies to achieve greater percentage in revenue increase.

11 PSA is a great tool for small to large consulting organizations. Its great functionality helps companies increase customer satisfaction on both sides of the equation, regardless of the company size.


Hence, Professional Services Automation presents a great way of increasing the productivity and efficiency of project-based businesses while lowering operating costs.

David Robinson

Innotas Inc. is a leading provider of Enterprise Project and Portfolio Management Services. They were featured in the Gartner Magic Quadrant for IT Project and Portfolio Management in 2009. Find out more about Innotas' focused PPM services today.

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