Moderated Remote Usability Testing

Related Articles

Moderated Remote Usability Testing
By: Keith McGregor | 12/08/2008 | Corporate
Moderated remote usability testing is a method of website usability testing when the user is in a different location to the researcher. A test can be moderated by the researcher watching and interacting with the test participant. The website is moderated using internet screen sharing tools and a telephone connection.

User Journey Mapping
By: Damian Rees | 13/08/2008 | International Business
User journey mapping is the step by step journey that a user takes to reach their goal. In a website, for example, this journey will often consist of a number of website pages and decision points that carry the user from one step to another.

Wireframing
By: Ali Carmichael | 14/08/2008 | Customer Service
A wireframe is a layout of a web page that demonstrates what interface elements will exist on key pages. The aim of a wireframe is to provide a visual understanding of a page early in a project to get stakeholder and project team approval before the creative phase gets underway.

Usability Testing
By: Keith McGregor | 28/04/2008 | Software
Usability Testing is a term used to describe the methodology employed to evaluate a website, or screen-based product, with its intended users. The testing measures how ‘usable’ or ‘intuitive’ a product is and how easy it is to reach their goals

User Centred Design
By: Keith McGregor | 01/05/2008 | Software
A User Requirements Capture is a research exercise that is undertaken early in a project lifecycle to establish and qualify the scope of the project. The aim of the research is to understand the product from a user’s perspective, and to establish users’ common needs and expectations. The user requirements capture is useful for projects that have a lack of focus or to validate the existing project scope. The

What is an Expert Usability Review?
By: Ali Carmichael | 16/06/2008 | Customer Service
An Expert Usability Review is an inspection method designed to identify usability problems in a product or service. The review is carried out by a small group of usability experts (between 1 and 4), who analyse the product or service to identify any potential usability issues . This Expert Usability Review is one of the few methods within the user

Going the Extra-Mile
By: Chip Eichelberger | 25/12/2005 | Business
Some people say, "It's the thought that counts." - that is just an excuse, when they really are giving a poor effort and are too lazy to do any better. Are you amazed like I am at "who" they answer the phone at many businesses? You are turned off in the f

Saving the Sale
By: Anthony Cirillo | 17/11/2006 | Marketing
Ninety six percent of people who are dissatisfied with a service never complain. Ninety four percent never come back. You only have one opportunity to make a situation right and sdave a sale. Learn a lesson from this author's recent restaurant experience.

Got a Question? Ask.

How much does DNA testing Equipment cost?
By: kioko | 23-05-2008
How much does DNA testing Equipment cost?

This is just a test
By: Daniel | 27-04-2006
Just testing...

Q&A Powered by:
 

Project Management – the Career for You?
By: projectmanuk | 17/11/2008
Project Management is an increasingly popular career choice for young graduates. According to statistics produced by the Middlesex University National Centre for Project Management, 1.5 – 2 million people earn their living as Project Managers in the UK alone.

Microsoft Project Training - Where Do I Start?
By: Steve Twine | 10/11/2008
Microsoft Project is the world's most popular project management software - but even regular users would often benefit from a better understanding of its full capabilities. Moreover new reporting and communications features in the 2007 release are well worth understanding.

Automation Infatuation-mobile Work Place Automation Makes Chemical Plant Operations More Reliable and Efficient
By: Brady Moritz | 06/11/2008
Throughout the chemical process industry, it’s difficult to think about plant monitoring without visualizing personnel on daily rounds laboriously filling out paper log sheets. Besides being a manual-intensive routine, this traditional monitoring approach primarily focuses only on documentation.

Energy Independence for 800 Year Old Mill on Remote Italian Island
By: Beth Shady | 30/10/2008
Pacific Solar Radiant, Inc. a Santa Cruz based design/build mechanical engineering, plumbing and heating company traveled to a remote Italian island to make an 800 year old mill completely sustainable and off-grid.

How to Build a Library
By: Samuel Bryant | 29/10/2008
When identifying a need for a library a person must identify the needs to the organization or community.

Dust Collectors
By: Oleg Chetchel | 28/10/2008
The use of centrifugal force to throw a dust particle to the periphery of an air stream has been used in the cyclone collector for many years. Dry centrifugal dust collectors can be divided into two basic groups cataloged by their effectiveness in removal of smaller dust particles.

Pacific Timesheet Announces New Iphone Support
By: Jason Trend | 25/10/2008
Pacific Timesheet announces its leading project timesheet software is the first to support the Apple iPhone.

How You Can Make Huge Amount of Money Over the Internet
By: Eddiee | 21/10/2008
It would also help if you can identify their buying power (to see if they can afford your products), their online behavior (to easily make your marketing strategies more focused), and their preferences. Check on your competitors. You can stay on top of the game if you know the strengths and weaknesses of those people that you are up against. Identify the elements that they are using in creating and selling their products online and top them by exerting more efforts and energy on your product cr

More from Ali Carmichael

Wireframing
By: Ali Carmichael | 14/08/2008 | Customer Service
A wireframe is a layout of a web page that demonstrates what interface elements will exist on key pages. The aim of a wireframe is to provide a visual understanding of a page early in a project to get stakeholder and project team approval before the creative phase gets underway.

What is an Expert Usability Review?
By: Ali Carmichael | 16/06/2008 | Customer Service
An Expert Usability Review is an inspection method designed to identify usability problems in a product or service. The review is carried out by a small group of usability experts (between 1 and 4), who analyse the product or service to identify any potential usability issues . This Expert Usability Review is one of the few methods within the user

Customer Profiling
By: Ali Carmichael | 04/06/2008 | Customer Service
Customer profiles are 'customer types', which are generated to represent the typical users of a product or service, and are used to help the project team make customer centred decisions without confusing the scope of the project with personal opinion.

What are Focus Groups?
By: Ali Carmichael | 25/05/2008 | Customer Service
A focus group is a moderated discussion group anywhere from 6 to 10 participants. Each participant is chosen after filling in a screener questionnaire, which allows the researcher to ensure a good mix of people represent the target audience for the project. Before running a focus group, the facilitator will design a discussion guide to ensure the participants cover topics which are of interest to the researchers. Typically, a focus group will last around an hour and a half and will sometimes be