Remember Me
forgot your password?

Nice Landlord Or Mean Landlord?

The impulse to be overly nice to tenants is one of the most common mistakes made by those who are relatively new to the property management business. It's a completely understandable impulse; nobody wants to be seen as the bad guy, and as the old adage says, you catch more flies with honey than with vinegar.

But as a seasoned property management pro will tell you, your tenants are not your friends. They are your business associates. Unless a preexisting relationship exists between you and your tenants (and in which case, it may be better for everyone involved if they rent elsewhere), don't try to cultivate a friendship with them.

Those landlords who have been in the business for a few years sometimes experience the opposite impulse: they may not be nice enough. This, too, is a perfectly reasonable reaction to the experiences that many mid-career landlords have gone through. After you've dealt with years of late payments, non-stop repairs and requests, damaged properties, duplicity, dishonesty, evictions, and possibly even a court case or two, you're likely to look at property management from a slightly more cynical perspective.

To a degree, adopting a more slightly more skeptical attitude towards landlording can be helpful. At the very least, it will probably help you make better decisions during the tenant screening and selection process. But it's important to make sure that you don't let yourself become jaded, distrustful, or just downright mean. Nothing sours the landlord-tenant relationship like unpleasantness.

So which is the best approach to take? Should you be the Nice Landlord or the Mean Landlord? Well, like so many other things in life, the best approach to take in property management is somewhere right in the middle. Carve a path between mean and nice and stick to it. Cultivate an air of detached, professional courtesy in all of your dealings with tenants. This is a business relationship, and you should always act accordingly.

Even if the business relationship goes sour as a result of late payments or damage to the property, it's crucial that you stick to your script of pleasant but detached professional courtesy. If you respond to an adverse situation with too much emotion, their response is likely to be overly emotional, as well, which is likely only to make the situation deteriorate further.

For example, if you have initiated collections on an account with a balance due for late rent, you can keep your tone calm, rational, and professional, even while you escalate the rhetoric you are using in the collections process. This can be achieved by focusing on the increasing severity of the consequences that will occur if the tenant continues to withhold payment. It's much more effective to ratchet up the rhetoric with facts, rather than emotion.

So, the answer to the perennial question of whether you should play the "good cop" or the "bad cop" in your landlord-tenant relationship? None of the above. Your tenants are neither your friends nor your enemies -- think of them as business associates, and treat them accordingly. Your best bet is to strike a neutral tone of detached professional courtesy, circumventing the question of "nice or mean" altogether.

Kevin Kiene
Whether your looking for the best Rental Agreement or great Late notices, http://www.ezLandlordForms offers professional landlord forms that you can create online and print right from your home or office.
Rate this Article: 0 / 5 stars - 0 vote(s)
Print Email Re-Publish

Add new Comment



Captcha

  • Latest Real Estate Articles
  • More from Kevin Kiene

5 Steps in Buying Fort Lauderdale Foreclosures

By: Mark Ferrer | 05/12/2009
One of the main reasons why Fort Lauderdale is a buyer’s market is due to the number of potential bargains the city, mainly foreclosures. Investors looking for affordable properties only need to look for its pool of pre-foreclosures. And while in the topic of pre-foreclosures, here are 5 simple ways for even first-time homebuyers to successfully purchase Fort Lauderdale foreclosures.

Make Homes for Sale Sell With These Focused Updates

By: Mark Ferrer | 05/12/2009
What every seller should know when putting up their homes for sale is that buyers are generally attracted to well-staged homes. But this can easily turn disastrous if you don’t know which part of the house to improve and which will not provide a substantial return of investment. To help you with this dilemma, here are some tips that can make your home appealing to buyers.

Several Types of Fees You Need to Know When Buying Miami Condos

By: Mark Ferrer | 05/12/2009
Aside from the total price of the Miami condos, there are other expenses included during the buying process. While you're not exactly going to pay the home value in full, it pays to know the other fees that might set you back a bit with your finances. You might have heard of this advice but it is still important to know everything you're possibly going to pay. Preparedness is a vital part of the home-buying process.

Essential Tips for Miami Real Estate Investors

By: Mark Ferrer | 05/12/2009
One way to provide yourself with an effective financial cushion after retirement is real estate investing. Even in today’s economic climate, more people are looking into the housing market for a potential investment. The Miami real estate offers plenty of investment options. And the fact that the city is one of the most visited vacation destinations doesn’t hurt its chances of being a sought-after goldmine of residential properties.

Effective Ways of Finding Miami Beach Foreclosures

By: Mark Ferrer | 05/12/2009
There are several reasons why more and more people are looking into the Miami Beach foreclosures market. The main reason, however, would probably be affordability. Risks aside, these homes are indeed available at discount prices, especially when sold during pre-foreclosures. And if you're planning to purchase one, here are some places where you can find a collection of foreclosures.

The ABCs of Financing When Buying Miami Homes

By: Mark Ferrer | 05/12/2009
The first step in buying Miami homes to find out how much you can afford. Then the house hunting comes in. Once that is done, it’s time to think about financing. There are a lot of financing options you could choose from. Whether you’re a first-time homebuyer or a real estate investor, there are certainly plenty of methods to purchase a home, and the following are the most common.

Secure an Aventura Real Estate Purchase with the Down Payment

By: Mark Ferrer | 05/12/2009
While interest rates are their historic lows, lenders are surely making their qualifications more stringent especially when it comes to the down payment. How can you buy an Aventura real estate property if the down payment du jour is 20 percent? The answer or rather, answers are quite simple. There are several ways to help you secure a real estate purchase even if you can’t come up with the entire 20 percent deposit.

Know Just What to Look for When Buying Miami Luxury Homes

By: Mark Ferrer | 05/12/2009
When it’s time to trade for a larger space, what better option to have than to consider Miami luxury homes? After taking on the usual home-buying preliminary requirements, you can then start to look at some potential candidates. And since you must have been planning for this purchase for several years, it’s crucial to get your money’s worth. To help you do that, here are some things you should look out for.

What Every First Time Investor Should Know about Creating a Lease Agreement

By: Kevin Kiene | 18/07/2008 | Real Estate
It is necessary for real estate investors to have an accurate and legally sound lease agreement that is specific to their state and rental property location. This article explains how you can use the web to create such a lease agreement, and further, will help you find the best website from the multitude of available.

A Guide For Preparing Yourself For Eviction

By: Kevin Kiene | 07/07/2008 | Self Help
During this time of recession, "bank owned" signs and eviction notices seem to be everywhere you look. If you are a property manager or landlord, it is especially important to take extra provisions to protect your rental properties so that you don't lose money in the long run. One preventative...

Creating a State Specific Rental Contract Online

By: Kevin Kiene | 25/06/2008 | Real Estate
Finding a detailed, complete and state specific rental contract online is so important to a landlords success. This article will show you how to locate and what to look for when choosing your rental contract. There are many resources online to choose from so we will help you pick the best site over all.

Rental Agreement - Discover Your Greatest Asset as a Landlord

By: Kevin Kiene | 26/05/2008 | Real Estate
The convenience of using the internet to create an online lease is highly advantageous to the real estate industry. Landlords now have the ability to locate leasing documents within minutes. This article highlights online lease preparation and the creation of rental agreements.

Picking Up The Pieces Of A Broken Lease: Consider Your Options....And Choose The Right Lease

By: Kevin Kiene | 23/01/2008 | Real Estate
Has your tenant tried to break the lease? Has your property been damaged by a tenant? These are some of the difficult situations that may arise in the course of managing your rental properties. Learn how to select a course of action and still be within your legal rights as a landlord.

Why a Good Rental Agreement is Your Best Defense Against a Bad Tenant

By: Kevin Kiene | 23/01/2008 | Real Estate
If you've been in the property management business for more than a few years, you've probably been hit with every landlord's worst nightmare: the bad tenant. No matter how rigorously you screen applicants and check references, one is bound to squeak through sooner or later.

Eviction: Helping The Landlord Make The Right Move At The Right Time

By: Kevin Kiene | 29/10/2007 | Real Estate
Eviction is one of the biggest nightmares of being a Landlord. The court proceedings can be time consuming, and expensive, and are best evaded if there is any reasonable solution. If a tenant has violated their lease agreement, it's imperative for the landlord to take all measures available in order...

Nice Landlord Or Mean Landlord?

By: Kevin Kiene | 24/10/2007 | Real Estate
The impulse to be overly nice to tenants is one of the most common mistakes made by those who are relatively new to the property management business. It's a completely understandable impulse; nobody wants to be seen as the bad guy, and as the old adage says, you catch more...

Submit Your Articles Free: Signup
Article Categories




Use of this web site constitutes acceptance of the Terms Of Use and Privacy Policy | User published content is licensed under a Creative Commons License.
Copyright © 2005-2008 Free Articles by ArticlesBase.com, All rights reserved. (0.37, 1, w1)