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How To Craft A Killer Complaint Letter
Author: Joseph Plazo  | Posted: 14-12-2006 | Comments: 0 | Views: 1,033 | Rating: (54)  (?) 
Each year, hundreds of millions of people jot a letter of complaint. Since you are one of the crowd, you'll want your letter to gain attention. Place yourself in the position of the person getting your letter and recall that your goal is not to vengeance or to vent your righteous anger, but to get win-win results.
The best way to get a desired outcome is to make your letter concise, factual, and reasonable. Oh and yes- rib-tickling humor doesn't hurt either. Write a letter of complaint about:
1. collection/financial/ordering errors
2. kids and/or pets: misbehavior/damage by
3. neighborhood problems: unkempt property/ loud noises/disturbance
4. holdup: late reply/shipment/refund/merchandise/supplies/ payment
5. staff: incompetent/rude/inappropriate behavior
6. governmental problems: high taxes/unfair laws/pending bills
7. goods: defective/damaged/dangerous/missing parts, instructions, or warranties
8. blunder, misunderstandings, personal errors
9. policies: unfavorable/restrictive/discriminatory
10. institutional: undeserved reprimands/undesirable programs
11. alleged fraud, misleading advertising, unfair practices, discrimination
Let's get down to the nitty gritty on powerful letters of complaints
1. Assert the problem plainly, concisely, and reasonably: what it is, when you observed it, how it has hassled you, what you have done, and what needs to be prepared to correct it.
2. Provide all vital facts: date and place of acquisition, sales slip number, thorough account of product or service, serial or model number, amount paid, name of clerk who performed the service or sold you the item/gave you the wrong information, your account number or credit card number, account of previous communication.
3. Present inclusive and accurate names and addresses, both your own and the person to whom you are writing. Also incorporate your home and work phone numbers.
4. Incorporate appropriate documentation such as sales slips, warranties or guarantees, previous communication, copies of pictures of damaged item, repair or service orders, canceled checks, contracts, paid invoices.
5. Inform why you think it's key that the complaint be taken care of and affirm plainly what you require from the person or company. Demand a reasonable, possible resolution.
6. Propose a deadline for the action demanded.
7. Should your complaint involve an incident with an impudent sales clerk, another driver, a cantankerous or intimidating stranger, include the date and time of the incident, the name of person involved, where it occurred, names of witnesses, and any other noteworthy particulars.
9. In finishing, articulate your assurance that the matter will be taken care of to your satisfaction.
10. Shun derision, finger pointing, abuse, recriminations, blaming, crass remarks, and emotional outbursts. You will only provoke the very person who is in the best position to help you. Off-putting letters are not only futile, they also make you look silly.
11. Never threaten to sue. Blustering is generally recognized as a bluff; people who are really going to sue leave this declaration to their lawyer. You might say that you will elevate the case to small claims court. This is one probable way of achieving a swift, inexpensive resolution.
12. Never hint for freebies or "compensation" beyond your dues.
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Some creative ways to 'Bail Out' on a Bad Date?
By: DatingCoachD7 | 02-10-2008
What are the craziest/most creative/most interesting ways to 'bail out' on a bad date?? Looking forward to hearing some interesting repsonses!
Need a relationship counselors help on this one
By: YoungEntrepreneur | 02-10-2008
I was with my girlfriend for 3 & 1/2 yrs and we broke up a month ago. I sent her flowers twice since then and she just told me to stop sending flowers because it was making everything harder for her. She lives in a house with 4 other girls that are all single and they are all in college, and I think she is just trying to be part of the group and trying to experience life being single again. I started dating her when she was a senior in high school, and I was already a junior in college, she lied about her age when I first met her and when we started dating, she finally told me the truth. I was already in love with her at this point and disregarded the advice from my friends and continued the relationship. She is now a junior in college, she went to the same one I did so that we could be together, and when we broke up, she told me she needed her space and that she didn?t know who she was as an individual and needed to know what life was without me, and she also said there were things that she wanted to do at college that she couldn't do while being in a relationship. Pretty harsh since only a month before the break up, we were talking about moving in together the next year. But at the same time we were arguing a lot and actually spent a few days apart not as a couple, especially on her birthday. She told me on her birthday that she cried half way into the night because I wasn?t there, and we got back together for another month. During this month we were growing farther apart, and I felt it more on her end by listening to the constant complaints she had about me because I never complained about her. She was upset that I was not going right into the work force after college and she did not have faith in my plans for starting an online business. We used to have this little anniversary every month to just celebrate the day of the month we got together, but as time went on, we stopped celebrating our anniversaries like we used to. I used to write her alot of poems, almost one every month, but as our relationship went on, the poems slowed to a halt. At this time, I had already graduated school, was living back at home with my parents, and was in the middle of getting a start-up business going. I spent a lot of time on the business and my ex was still living at home because it was summer and she lives close to the school. As the summer was coming to an end, she was also getting ready to move into this house with her friends and I went on a small vacation with my friends, so we weren't spending as much time together. During the vacation she mentioned not being happy and sounded like she wanted to break up, and I was not giving her the attention she deserved while I was away on this trip which made the situation even worse. I was spending tons of time out on the lake and couldn?t bring my phone with me and I simply didn?t care thinking that there is no way she would ever break up with me because of all the things we have said and done for each other. So at the end of the summer when all her friends moved into their new house for the school year, she was definitely trying to break up. I took her out to dinner and I knew then that things weren't right, she had a look on her face like she knew that she was going to break up with me later that night, and she did, but she just said she needed her space and some time, she even mentioned a few months, and then told me she wasn't looking to "hook up" with other guys. The next day, she told me about not wanting to be in a relationship anymore. I tried calling her immediately but she would not pick up her phone and basically only wanted to text me the rest of what she had to say which was how she couldn?t give me what I was looking for. She said she couldn't promise me that she wouldn't try to "hook up" with other guys because she wouldn't know how else she would ever get over me. So I basically broke down at this point and begged for her back in so many ways, which I read later is one of the worst things you can do, I even sent flowers when she replied with one sentence answers of how they are pretty but to not send them. I even wrote her a poem which she didn't respond to at all.. So after sending her flowers the second time and getting a response to not send them anymore, I just replied to her via email, since she wont talk to me on the phone, and said this: this is all very hard for me... its obvious that you don't want me to be a part of your life anymore, I respect you and I'll respect your decision... and then I said goodbye once and for all. She didn't respond to me since then until 5 days ago when she saw me adding some new attractive friends to my facebook, she replied to me in a personal message on facebook saying: ?I like your new wh_re friend... I?m glad to see you are not sad anymore.? I think that was a jealous and spiteful thing to say. I have been reading some books on this topic and it said if you are trying to get your ex back, you have to always enforce positive thoughts to your ex and never negative ones. They also said that using jealousy as a tactic to get back your ex is not suggested because it only pushes them to believe that you are moving on and so should they or that maybe they cannot meet the new standards of your new friends. That is just the background of my story and I have only one question. It's been 5 days since I received the message on facebook from my ex. Some people I have asked, especially women tell me not to reply to that message at all, because she is playing games, and that she can think that she really is losing me now and that she will finally realize what she is losing once she thinks I'm truly gone. My guy friends, some of which have been in this very situation, tell me to reply to the message as soon as possible and lay down some boundaries. They want me to tell her this: Hey ... I'm sorry I haven't responded in a while, I've been really busy lately, I hope you know it wasn't my decision to do this, but I am going out and meeting new people, and hanging out with old friends I haven't seen in years too, just because I am adding new people to my facebook doesn?t mean I am hooking up with them. I would really like to sit down with you and talk about everything and see if we could work things out. Just give me a call. Is that a good enough response? What do you think I should do? Should I not respond? Should I respond with something else? I personally think I need to say something soon or she will really take this as a sign to just move on if I do not reply, and I don?t want that. I really do want her back so I need to know what the best thing to do here is.
Social and biological roots of communication
By: Stephen | 30-09-2008
social and biological roots of communication
Family vs. boyfriend
By: Daphne | 29-09-2008
Not sure where to begin but my family (an aunt, uncle, a few cousins, and closest brother) dislike my boyfriend. We have been together for 7 months. The few times me and him have been with the above mentioned family member there was a lot of alcohol involved and my bf got a bit obnoxious. My brother is my best friend and things got crazy last weekend. He threw a full can of beer in my boyfriends direction as we were leaving the bar (which we left because my brother's friend told me that he was upset because my bf was there) and nearly hit him in the head. Now, my brother is not a violent type of person at all and he had been drinking a lot that day, not saying that is an excuse. That was not the first night that he has told me that I deserve better. My other family members (that were mentioned) have blantantly told me that they hate him. I am so very confused right now with what I am feeling. I feel like I am never going to be able to bring him around my family, which I am very close to my family and it hurts me very much to have this happening. Its not fair to my bf that this is happening and that I can not square away my feelings. Prior to this incident I attempted seducing him and he couldn't perform, which put a damper on our sex life, which has upset him but I don't have a great sense of self confidence so I can not go through being rejected again. I'm numb right now and need some advice from anyone as to what I can do to figure out what I am feeling or how to make this better for everyone if we are to stay together???
What is my ex doing ???
By: lou lou | 29-09-2008
Hi there i need some advice me and my ex split 3 months ago , he told me to leave him alone so i have !! i had 2 , but yesterday he called up and played 'our' song down the phone , i dont understand why ?? please help xx
Me and mickey
By: judy | 29-09-2008
me and mickey have been dating for over a year its been the most fun ever and we have a good think going is there anyway to get it to go to the next leavl hes never been married and is he 50 any advice would be great thank you oh and i am 53
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