Alan Gillies is the Managing Director of the L2L Group. He specialises in delivering Executive Coaching, Training and Consultancy Services to International Businesses across the World. Want to discover more about these insightful business building success strategies? Get Alan's essential FREE Business Pack today!
One of the primary problems faced by a company with an enterprising team involved in all major decisions is disunity. Whenever a prominent issue is brought to everyone's attention and discussed, there will always be - at the very least, a few people who just don't agree. This is actually quite desirable, as just about any business coach will convey through examples. It's in your interest to really encourage all areas of innovation and unique points of view, as this is, in an encompassing sense, ideal for your business and its future development. However, it's rather complicated to know exactly what should be done when an impasse appears. If there are clear, well though out ideas and undeniable points of view on each side, how do you choose the best path forward?
Executive management coaching will teach you to strive for a compromise and the best way to do this is to negotiate. Negotiation is the process of attempting to agree on a solution. At the end of the negotiation process, a compromise should be achieved and this is the goal.
To enable this procedure to to work, all people involved must have an element of flexibility. Whilst each party to the procedure may well have strong ideas and viewpoints and firmly believe that his or her solution is the best answer, each person must be prepared to be flexible and to absorb the other's points of view as well. Business coach fundamentals dictate that people are flexible at the negotiation table.
It doesn't really matter what you are discussing, whether it be the comparison of two ideas, personal issues between staff members, negotiations over conditions, contractual terms - the procedure of compromise through flexible negotiation should be followed.
Once a time and the place has been set for the negotiation, do your preparation. To start off with always believe that a mutually acceptable solution can be achieved. Don't be intransigent and always maintain a great attitude. This can be an excellent opportunity to learn for all concerned and an opportunity to achieve a win-win situation. A good business coach will tell you the best outcome is achieved when all parties are satisfied.
It's always prudent to negotiate in person, and it's never best when you utilize the phone or e-mail. It's always prudent to be able to clearly see the other person in front of you, sense their body language, the tone of their voice and other subtle cues which are unavailable, particularly in the instance of e-mail.
If you can, meet to discuss this issue at a mutually agreeable time and place, even on neutral ground. Take time to prepare and make sure that you know what is at stake for all concerned and that you fully understand the opposing party's points of view.
At the very least, decide on what would be a reasonable deal for you. Don't go into a meeting with a closed mind, but do take into account all the parameters necessary for the bottom line.
In any negotiation, emotions can spillover. Your business coach will tell you to be impartial but not passive. Deal with facts and address the problems, not the personalities. You must maintain a rational and goal oriented frame of mind at all times.
If all parties approach the negotiation process in this fashion, it is highly likely that the compromise will be negotiated and that all parties will emerge satisfied with the results. Refer to your business coach to make sure that your company's negotiation and compromise procedure is top notch.
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