Rita J. Cartwright is the owner and sole proprietor of RJ's Word Processing Services and has been in business since 2002. She has a combination of 30 years experience in administrative support as a receptionist, executive secretary, and word processing operator. In 1998, she received a Bachelor's of Science degree in Marketing from Arizona State University with a minor in Spanish. She is also a member of Virtual Assistant Networking Association. More information about Rita and her company can be found at http://rjswordprocessing.com.
If you are an owner of a small business (1-4 employees), chances are you do not have enough time to prospect for new clients, as well as take care of your current clients. Generally, you are faced with daily administrative tasks, which are very time-consuming. You barely have enough time to focus on developing your business. This is where a Virtual Assistant (VA) comes in. If you retain the services of a VA, you will gain valuable time. With this extra time, you can concentrate on growing your client base. In addition, you will have more time to provide your current clients excellent customer service.
Examples of tasks that you can outsource are: bookkeeping, scheduling appointments, returning phone calls, answering phone calls, managing e-mails, making reservations, typing and mailing correspondences, creating and managing your database, updating your website and blog, etc. These are just a few examples of projects that can be farmed out. Tina Hilton of Clerical Advantage wrote a four-part series post on Home Office Warrior's blog, "The Top 100 Ways a Home Office Warrior Can Utilize a Virtual Assistant." Her post gives you an idea of what type of projects you can outsource. Virtual Assistant Networking Association (VANA) also has a series of top10 reasons to use our services.
Nonetheless, the business world has been conditioned as to the role of administrative assistants. In the past, administrative assistance was generally performed at "the office." With the advent of technology, services are now performed from our offices. However, the previous type of working relationship or the role of traditional administrative assistants still exists in the minds of some business owners and/or employers.
We are independent entrepreneurs, as well as small business owners, not employees. We do not report to you; we work with you. We don't have interviews with you; we have meetings with you. If we have to directly report to you or have to go through an interview process, the relationship becomes that of employee/employer. If this is the case, you then are required to pay employee-related fees. If you hire an employee at $20.00 per hour, the average cost will be $76,960 a year. If you retain the services of a Virtual Assistant at $35.00 per hour, the average cost will be $36,400 per year, a difference of $40,560. Please visit http://www.rjswordprocessing.com/vacost.html to see a cost comparison chart.
There are still some business owners and/or employers who are accustomed to the traditional methods. We have to get used to the concept that we are business owners. As business owners, rather than employees, we are aware of what is involved with your small business operations and what it takes to grow a business. This experience and knowledge can be beneficial if you are attempting to develop your business.
Our industry has grown significantly, because of the exponential growth of small business owners. We are the perfect solution for small business owners who need administrative assistance. There are many benefits, including saving money, space, and time, if you outsource your administrative tasks.
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