Knowledge Management Software Comparison
Software / Features* / Publications / Publishing capabilities / Multi-user / Platform / Support / Hosted service / Price
Confluence Enterprise Wiki / 154 / Unlimited / single article / + / Windows, Linux, Max OS / N/D / + / $600 – $8 000
Interspire Knowledge Manager / 147 / 1 / Knowledge base / + / Web / 3 month free / - / $495 – $12 328
KnowledgeBase Manager Pro / 268 / Unlimited / Knowledge base, single article, auto related widget / + / Web 2.0 AJAX / 3 month free / - / $249 – $6 950
KnowledgeBuilder / 96 / 1 / Knowledge base / + / Web / 6 month free / - / $197 – $1 351
Omnistar Kbase / 67 / 1 / Knowledge base / + / Web / N/D / + / $99
FAQ Support / 48 / 1 / Knowledge base / - / Web / N/D / - / $75 – $399
FAQ Manager Pro / 35 / 1 / Knowledge base / - / Web / N/D / - / $69.96
*I'm counted number of features available in demo version. All controls, settings, and actions on data included.
Confluence Enterprise Wiki
Manufacturer: Atlassian Pty. Ltd.
Demo: http://www.atlassian.com/software/confluence/ConfluenceDownloadCenter.jspa
Product allows integration with office software, LDAP, SOAP / XML-RPC, JIRA, Bamboo. Articles publication to blogs feature provided as well.
Rating
Performance: 5
Usability: 4.5
Functionality: 4.5
Price-quality relationship: 4
Interspire Knowledge Manager
Manufacturer: Interspire Pty. Ltd.
Demo:https://www.interspire.com/knowledgemanager/godemo.php
Allows quick and easy creation of corporate Help Desk with full set of interactive features. It is possible to edit articles right on the corporate website.
Rating
Performance: 3
Usability: 4
Functionality: 4.5
Price-quality relationship: 3.5
KnowledgeBase Manager Pro
Manufacturer: Web-Site-Scripts.com Inc.
Demo:http://www.web-site-scripts.com/knowledgebase-manager/online-demo.html
This enterprise-class application gathers all functions necessary for corporate knowledge management. It includes more than 30 unique features that are not available in other products in this area.
Rating
Performance: 4.5
Usability: 4.5
Functionality: 5
Price-quality relationship: 5
KnowledgeBuilder
Manufacturer: ActiveCampaign, Inc.
Commonplace application, overpriced for its limited feature set.
Rating
Performance: 3.5
Usability: 3.5
Functionality: 3.5
Price-quality relationship: 3
Omnistar Kbase
Manufacturer: Omnistar Interactive, LLC.
Offers hosted service allowing to maintain small corporate Help Desk for ~$293 annual fee.
Rating
Performance: 3.5
Usability: 3.5
Functionality: 3
Price-quality relationship: 4.5
FAQ Support
Manufacturer: Comdev Software Sdn Bhd.
Optimal solution for simple FAQ creation. No extras.
Rating
Performance: 4
Usability: 3.5
Functionality: 3
Price-quality relationship: 4
FAQ Manager Pro
Manufacturer: Shedix.com
Budget solution for FAQ creation. Minimum set of functions.
Rating
Performance: 3
Usability: 4
Functionality: 2
Price-quality relationship: 3.5
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