The Future of the Xbox 360

The Xbox 360 game console is exemplary when it works. Unfortunately, this is not always the case. Some gamers may experience a hardware failure with their Xbox 360. Symptoms that an Xbox 360 might be malfunctioning is a red circle that appears on the console; this is known as the “Red Ring of Death.” The worst part about this fiasco was that Microsoft knew beforehand they were selling defective Xbox 360’s to consumers; moreover, Microsoft fabricated statistics. Game developers for the Xbox 360 divulged that merely 5 % of consoles were faulty. The correct percentage of faulty Xbox 360’s was 25 %. Why the hell would Microsoft even attempt to do this? First Microsoft sold imperfect hardware; furthermore, they tried to cover their tracks with deceit. The dreadful publicity has definitely harmed Microsoft’s image, but they are selling Xbox 360‘s. Sony and Nintendo game consoles work perfectly fine, but the Xbox 360 has this “Red Ring of Death.” At E3 2007, Sony should have played the “Red Ring of Death” card on Microsoft. But Sony decided to take the high road and not heavily criticize Microsoft. To remedy the “Red Ring of Death,” an Xbox 360 Nyko cooler has been utilized in conjunction with the system; however, the dreaded “Red Ring of Death” still appears. It was later discovered that the Nyko cooler exacerbates the hardware crash. Meanwhile, other gamers have even gone as far as to manually open their Xbox 360 and solve this problem. Gamers should never has to perform this cumbersome task to solve any console mishaps. Microsoft has taken steps to rectify this hardware malfunction. The company has extended the warranty on the Xbox 360 to three years and plans to spend over 1 billion dollars to resolve the blunder. Is that enough? Extending to a three year warranty is like putting a band-aid on a bullet wound, and it is definitely not enough. A quick fix that Microsoft should enforce immediately is to have a free lifetime warranty with the Xbox 360. This will neutralize many gripes about the “Red Ring of Death.” Xbox 360 designers plan on creating a new Xbox 360 without this glitch, but Microsoft has not stated when that will transpire. Gamers can only hope that Microsoft appeases its customers.

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